Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
Generic

MARIA LOURDES DEYARMIN

HOLLISTER,CA

Summary

Experienced professional with 18 years of diverse work experience, demonstrating expertise in leadership, problem-solving, and prioritization. Dedicated to delivering top-notch customer service efficiently. Skilled in handling cash transactions, processing credit cards, and resolving customer complaints accurately. Thrives in fast-paced environments while maintaining a friendly and professional demeanor.

Overview

18
18
years of professional experience
1
1
Certification

Work History

After-School Program Leader

Youth Alliance
04.2025 - Current
  • Led engaging after-school activities fostering student development and teamwork.
  • Developed curriculum enhancing academic support and social skills for diverse learners.
  • Coordinated schedules and logistics to ensure smooth program operations and participant safety.
  • Mentored junior staff, promoting best practices in behavior management and engagement strategies.
  • Created fun, age-appropriate activities for school-age children.
  • Monitored student safety while conducting indoor or outdoor activities.
  • Managed behavioral issues and used positive behavior strategies for groups of up to Number students.

Instructional Aide Teacher

R.O. Hardin
11.2024 - Current
  • Assisted teachers in implementing curriculum, fostering a positive learning environment for students with diverse needs.
  • Developed creative teaching aids.
  • Improved student engagement through innovative teaching methods. Collaborated with staff to enhance classroom management strategies.
  • Worked closely with educators to tailor lesson plans for individual student needs. Facilitated small group activities to boost learning outcomes.
  • Maintained accurate records of student progress and behavior. Ensured classroom safety and cleanliness, adhering to school protocols.

Cashier/Customer Service

Lucky Supermarket
08.2007 - 04.2025
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Helped customers find specific products, answered questions and offered product advice.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Operated cash register or POS system to receive payment by cash, check, and credit card.
  • Trained new team members in cash register operation, stock procedure and customer service.
  • Learned roles of other department to provide coverage and keep store operational.
  • Streamline checkout processes and enhance customer satisfaction, consistently receiving positive feedback for exceptional service and product knowledge.

Medical Assistant Externship

Ronald R. Uyeyama MD. INC
08.2009 - 11.2009
  • Documented medical data in patient charts.
  • Delivered administrative support to medical practices, aiding in quality healthcare services.
  • Cleaned treatment rooms and medical instruments, complying with infection control.
  • Scheduled appointments and maintain patient records.
  • Conducted pre-authorization and referrals to meet third-party insurer requirements.
  • Demonstrated proficiency in performing administrative duties such as data entry, answering phones, and managing patient records.
  • Worked interdependently with other professionals to provide quality health care to patients.

Education

Medical Assisting - undefined

Western Career College
San Jose, CA
06.2010

High School - undefined

Rochester High
Rochester, MI
06.2006

Skills

  • Cash Handling
  • Customer Service
  • POS System
  • Staff Supervision
  • Staff Training
  • Complaint Resolution
  • Problem-Solving
  • Detail-Oriented
  • Reliable
  • Responsible
  • Task Prioritization
  • Multitasking
  • Microsoft Office
  • Communication

Certification

  • Medical Assisting Certificate
  • Western Career College
  • 2010

LANGUAGES

English
Spanish
Tagalog

Timeline

After-School Program Leader

Youth Alliance
04.2025 - Current

Instructional Aide Teacher

R.O. Hardin
11.2024 - Current

Medical Assistant Externship

Ronald R. Uyeyama MD. INC
08.2009 - 11.2009

Cashier/Customer Service

Lucky Supermarket
08.2007 - 04.2025

Medical Assisting - undefined

Western Career College

High School - undefined

Rochester High

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