Summary
Overview
Work History
Education
Skills
RELEVANT EXPERIENCE
Timeline
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Mariam AL Asmi

Dearborn,MI

Summary

Achieved strong customer satisfaction through excellent service, accurate cash handling, and high-quality beverage preparation. Successfully built positive relationships with customers in both coffee shop and jewelry retail environments. Known for patience, fast learning, and maintaining a positive attitude under pressure.

Overview

2
2
years of professional experience

Work History

Sales Assistant (Jewelry Shop)

Dearborn Jewelry and Gold Factory
Dearborn, MI
12.2024 - Current

Assisted customers in choosing gold and jewelry pieces with friendly and professional service.

Explained product details, weights, designs, and prices clearly to customers.

Customer Service & Barista

Tim Hortons
Dearborn, MI
02.2024 - Current

Provided friendly and fast customer service while taking orders accurately at the counter and drive-thru.

Prepared a wide variety of beverages, including coffee, lattes, cappuccinos, iced drinks, and fresh juices.

Education

B.S. - Pharmacy

Jadara University of Jordan
12.2023

Bachelor of Science -

Al Mazar Secondary School
Irbid, Jordan
05.2021

Skills

    Customer service

    Strong communication

    Fluent in Arabic & English

    Cash handling

    Beverage preparation (coffee, latte, iced drinks)

    Stock management

    Sales & jewelry product knowledge

    Fast learner

    Multitasking

    Problem solving

    Detail-oriented

    Leadership

    Effective teamwork

    Patience

RELEVANT EXPERIENCE

  • Guided and mentored junior team members, facilitating their professional growth and development within the organization.
  • Organized and led study groups for challenging coursework, fostering a collaborative learning environment, and contributing to the academic success of group members.
  • Provided attentive and responsible childcare, fostering a safe and nurturing environment while effectively communicating with parents to ensure a positive experience.
  • Demonstrated adeptness in managing and organizing tasks through effective prioritization, streamlined processes, and meticulous attention to detail.
  • Delivered exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction through effective communication and a customer-centric approach.
  • Facilitated engaging and effective learning experiences by employing innovative instructional methods, adapting to diverse learning styles, and fostering a positive and inclusive classroom environment.

Timeline

Sales Assistant (Jewelry Shop)

Dearborn Jewelry and Gold Factory
12.2024 - Current

Customer Service & Barista

Tim Hortons
02.2024 - Current

B.S. - Pharmacy

Jadara University of Jordan

Bachelor of Science -

Al Mazar Secondary School
Mariam AL Asmi