Open To Work
Mariam Awad
Richmond,TX
Summary
Bilingual Patient Coordinator with 11 years of experience optimizing patient communication, care coordination, and administrative workflows in clinical settings and office management, client support, and nutrition coordination.
Overview
9
9
years of professional experience
Work History
BILINGUAL PATIENT COORDINATOR
Language Line Solutions, St. Luke's Hospital
Houston, US
07.2015 - 12.2024
- Facilitated communication between Arabic- and English-speaking patients and providers
- Coordinated authorizations and referrals, ensuring compliance with organizational standards and facilitating patient access to care
- Documented patient encounters and verified paperwork for compliance
- Collaborated with cross-functional teams to align systems and ensure timely monitoring of deliverables for improved patient outcomes
- Produced management and provider reports to support patient care reviews and inform treatment decisions
CARE COORDINATION & CASE SUPPORT
UT Health Science
Houston, US
11.2020 - 06.2022
- Coordinated provider communications and managed authorizations for timely care delivery
- Maintained accurate client case records and confidential data in Oracle EAP system
- Ensured documentation accuracy and compliance with company protocols
- Facilitated credentialing for 100+ clients, ensuring adherence to privacy and accuracy standards
RESEARCH CORDINATOR
Texas Children's Hospital
Houston, US
08.2018 - 08.2019
- Completed the department's largest database project, enhancing data processing speed and improving workflow efficiency.
- Enhanced workflow efficiency by implementing streamlined processes.
- Enhanced data management for timely project delivery
- Develops streamlined data query workflows to improve issue resolution.
- Created communication templates to ensure dataset completeness.
CLINIC NUTRITIONIST / ADMINISTRATIVE ASSISTANT
Sugarcreek Heart Center
Sugarland, US
06.2016 - 05.2018
- Created patient intake forms to streamline diet and medication data collection
- Tracked patient progress and adjusted recommendations to support healthier habits and better heart health outcomes.
- Coordinated prior authorization and appeals processes
- Educated healthcare providers on benefit summaries and payer requirements to enhance understanding and compliance
- Orchestrated daily workflows for cross-functional teams to ensure operational efficiency
Education
Masters of Science - Nutrition Sciences
Lamar University
05-2026
Bachelor of Science - Nutrition Sciences
University of Houston
Houston, TX05-2017
Skills
- Patient intake coordination
- Case management
- Care coordination
- Patient education
- Healthcare compliance
- Compliance documentation
- Health resource navigation
- Microsoft Office
Additional Information
- Presidential Volunteer Award, Recognized for outstanding volunteer service.
- Community Emergency Response Team (CERT) Member, Active member contributing to community safety and emergency preparedness.
Work Preference
Job Search Status
Open to workWork Type
Part TimeGig WorkSalary Range
$76000/yr - $200000/yrTimeline
CARE COORDINATION & CASE SUPPORT
UT Health Science
11.2020 - 06.2022
RESEARCH CORDINATOR
Texas Children's Hospital
08.2018 - 08.2019
CLINIC NUTRITIONIST / ADMINISTRATIVE ASSISTANT
Sugarcreek Heart Center
06.2016 - 05.2018
BILINGUAL PATIENT COORDINATOR
Language Line Solutions, St. Luke's Hospital
07.2015 - 12.2024
Masters of Science - Nutrition Sciences
Lamar University
Bachelor of Science - Nutrition Sciences
University of Houston