Mariam Bafalie
Coon Rapids,MN
Summary
Organized and dependable candidates successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Results-oriented healthcare professional with a proven track record of delivering high-quality patient care in hospital settings. Passion for continuous learning and professional development and commitment to staying aware of emerging trends and best practices in healthcare. Seeking to contribute learned skills, knowledge, and dedication to a dynamic healthcare team in a hospital setting to make a meaningful impact on patient well-being and contribute to the overall success of the healthcare organization.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Human Resources Specialist (42A)
Army
08.2022 - Current
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Maximized team knowledge and productivity by training, monitoring, and directing employees in application of best practices and regulatory protocols.
Positive Support Specialist
Lutheran Social services
05.2020 - 07.2021
- As an advocate for patients, ensuring their needs and concerns are addressed promptly and with the utmost sensitivity
- Coordinate and schedule patient appointments, procedures, and tests, optimizing clinic efficiency and minimizing patient wait times
- Handle patient complaints or conflicts with empathy and efficiency, working towards satisfactory resolutions and maintaining positive patient relations
- Deliver exceptional customer service by addressing patient inquiries, concerns, and feedback professionally and courteously.
Medication Aide
Welstead of Rogers
08.2021 - 10.2022
- Give prescribed medications to residents following established policies, procedures, and state regulations
- Accurately calculate and measure medication dosages, ensuring precise administration and adherence to prescribed regimens
- Observing patients and documenting any changes
- Responds to calls and respond promptly and appropriately to medical emergencies, aiding and information to emergency responders as needed
Apparel Sales Associate
Walmart
09.2019 - 06.2020
- Directing customers to merchandise within store and maintaining orderly appearance throughout sales floor
- Establish and maintain relationships with individual or business customers or aid with problems these customers may encounter
- Maintained store environment to foster pleasant shopping experiences
- Offered personalized customer service to all customers to support satisfaction and loyalty.
Education
No Degree - Nursing Generals
Anoka-Ramsey Community College
Coon Rapids, MNBachelor of Science - Healthcare Administration
Rasmussen College
Brooklyn Park, MNBachelor of Arts - Healthcare Administration
Concordia University
Saint Paul, MN05.2025
Some College (No Degree) - Reserve Officer Training Corps
University of Minnesota - Twin Cities
Minneapolis, MNHigh School Diploma -
Coon Rapids High School
Coon Rapids, MN06.2020
Skills
- Problem-Solving
- Customer Service
- Team Player
- Critical Thinking
- Attention to details
- Crisis Management
- Occupational Health and safety
- Companionship and Emotional Support
- Problem Solving
Accomplishments
Military Service
- Branch: Army
- Rank: Sergeant
- MOS: Human Resources Specialist(42A)/ Postal Operations
Certification
BLS certified
- CPR/ AED Certified
Additional Information
Volunteer
- Feed My starving Children
- ACR Homes
- College Possible
- Educator Rising
Timeline
Human Resources Specialist (42A)
Army
08.2022 - Current
Medication Aide
Welstead of Rogers
08.2021 - 10.2022
Positive Support Specialist
Lutheran Social services
05.2020 - 07.2021
Apparel Sales Associate
Walmart
09.2019 - 06.2020
No Degree - Nursing Generals
Anoka-Ramsey Community College
Bachelor of Science - Healthcare Administration
Rasmussen College
Bachelor of Arts - Healthcare Administration
Concordia University
Some College (No Degree) - Reserve Officer Training Corps
University of Minnesota - Twin Cities
High School Diploma -
Coon Rapids High School
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