Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mariam Noori

Gaithersburg,MD

Summary

Proactive and detail-oriented professional with a proven track record at Dunkin Donuts & Baskin Robbins, excelling in customer service and teamwork. Demonstrated ability to enhance customer satisfaction and streamline operations. Skilled in using POS systems and maintaining rigorous safety standards, contributing to a significant improvement in service efficiency.

Overview

2
2
years of professional experience

Work History

Dunkin Crew Member

Dunkin Donuts & Baskin Robbins
10.2023 - Current
  • Prepare food and drinks: Follow recipes, standards, and food safety guidelines to prepare food and drinks.
  • Take orders: Use a POS system to take orders at the front counter.
  • Serve customers: Prepare and package orders, and serve them with enthusiasm.
  • Maintain cleanliness: Clean cooking and prep areas, equipment, and guest areas.
  • Stock items: Stock items like cups and lids at your workstation.
  • Communicate: Communicate with customers and coworkers, and report staff absences and tardiness to management.
  • Maintain housekeeping: Dust, sweep, mop, and replace burnt light bulbs.
  • Be aware of theft: Be aware of shoplifting and enforce policies to control internal shrink.


Baskin Robbins


  • Take and fill customer orders.
  • Maintaining a clean work environment
  • Keep inventory stocked
  • Cash Handling
  • Creating a fun and welcoming environment for guests
  • Engaging with guests to make them feel welcomed.

Dental Assistant

Damavandi Family Dentistry
03.2023 - 08.2023
  • Greeting patients, preparing them for procedures, and ensuring they are comfortable.
  • Assisting the dentist with the procedures such as cleaning, fillings, crowns, and extraction.
  • Sterilizing dental instruments and equipment, and keeping the treatment room clean.
  • Scheduling: Scheduling appointments and managing patient arrivals.
  • Answering patient questions and concerns, and collaborating with other staff.
  • Working with patients on billing and payment, and processing invoices.
  • Answering phone calls and email, and taking messages.
  • Preparing the treatment room for patients by following prescribed procedures and protocols.


Education

Associate of Science - Biological Science

Montgomery College
Rockville, MD
05.2025

High School Diploma -

Colonel Zadok Magruder High School
Rockville, MD
06.2023

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-Solving
  • Taking Orders
  • Safety
  • Valid Driver's License
  • Basic Math

Languages

Persian
Professional Working
Arabic
Elementary

Timeline

Dunkin Crew Member

Dunkin Donuts & Baskin Robbins
10.2023 - Current

Dental Assistant

Damavandi Family Dentistry
03.2023 - 08.2023

Associate of Science - Biological Science

Montgomery College

High School Diploma -

Colonel Zadok Magruder High School
Mariam Noori