MARIA M RAMOS
Jonesboro,GA
Summary
I am friendly, responsible, punctual and very organized person with a high level of professionalism regarding my objectives. Reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help team succeed. Willing to take on any task to support team and help business succeed. Offers strong organization and commitment abilities.
Overview
18
18
years of professional experience
Work History
Manager - Banquet Server
SI LATINOS -MRG
Jonesboro, GA
02.2008 - Current
- Banquet Server
- Organization of Private Events
- Delivered high-quality food and beverage for large events
- Handled multiple tables and large guest counts in fast paced
- Bartender
- Private Event planner
- Organize and the team to satisfy Customer wishes.
- Decoration, Music, special effects, serve food and drinks, contract with third parties.
- Maintened cleanliness and organization of service areas throughout events
- Delivered excellence in guest service and quality control of operations to attain company mission.
Manager
LATIN DREAM EVENT CENTER
Jonesboro, GA
02.2016 - 02.2025
- Banquet Server
- Delivered high-quality food and beverage for large events
- Handled multiple tables and large guest counts in fast paced
- Bartender
- Private Event Planner
- Delivered excellence in guest service and quality control of operations to attain company mission.
- Organize and the team to satisfy Customer wishes.
- Decoration, Music, special effects, serve food and drinks, contract with third parties.
- Resolution of conflicts between customers
- Cross-trained staff in secondary roles to expand operational diversity.
- Enforced safety procedures and monitored compliance.
- Prepared schedules and assignments to meet short- and long-term business demands.
- Planned and executed strategies to increase business and drive profit growth.
- Monitored employee work to assess performance and identify knowledge gaps.
- Monitored inventory levels, placing orders.
- Delivered excellence in guest service and quality control of operations to attain company mission.
- Conducted performance reviews for team members.
- Reviewed processes for efficiency improvements and cost reductions.
- Delivered high-quality food and beverage for large events
Education
Bachelor of Arts (B.A.) - Business Administration and Accounting
Santiago De Cali University
Colombia07.1995
Skills
- Providing friendly, professional service
- Handling guest request and complaints quickly
- Creating a positive dining experience
- Listening and responding effectively under pressure
- Written Communication
- Working closely with other server and event staff
- Emergency Response
- Attention to Detail
- Ensuring correct orders and presentation
- Proper serving techniques
- Working long shifts
LANGUAGE
English Intermediate
Spanish Native
Timeline
Manager
LATIN DREAM EVENT CENTER
02.2016 - 02.2025
Manager - Banquet Server
SI LATINOS -MRG
02.2008 - Current
Bachelor of Arts (B.A.) - Business Administration and Accounting
Santiago De Cali University