Mariam Shiha
Katy,TX
Summary
Outgoing and friendly team player with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Consistently receives excellent feedback and praise from customers.
Overview
5
5
years of professional experience
Work History
Barista
Starbucks
03.2023 - 11.2023
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Assistant Seasonal Manager
Kohl's
09.2022 - 01.2023
- Enhanced team performance by developing and implementing effective training programs for seasonal staff.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
Sales Associate
TJX Companies
10.2021 - 01.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Cashier
Kroger
11.2018 - 06.2019
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Bachelor of Science - Economics
University of Houston
Houston, TX05.2025
Skills
- Beverage Preparation
- Fluent in French
- Drink customization
- Adaptability and flexibility
- Cash Handling
- Customer Service
- Loyalty Program Promotion
Languages
French
Professional Working
Arabic
Native or Bilingual
Timeline
Barista
Starbucks
03.2023 - 11.2023
Assistant Seasonal Manager
Kohl's
09.2022 - 01.2023
Sales Associate
TJX Companies
10.2021 - 01.2022
Cashier
Kroger
11.2018 - 06.2019
Bachelor of Science - Economics
University of Houston
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