Dynamic leader with a proven track record at Potbelly's Sandwich Shop, adept in operations management and team building. Excelled in fostering growth, enhancing sales by implementing strategic operational strategies, and developing a high-performing team. Skilled in problem resolution and leadership, consistently exceeding revenue targets while ensuring customer satisfaction and employee development.
Managed business operations effectively.
Scheduling , hiring ,training, and marketing
Inventory management
Customer service performance
Profit and loss analysis
Development Management
Food handler certification
Food handler certification