Mariama Diallo
Mount Vernon,NY
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
PCA
Caregiver, Community Home Health Care
Yonkers, NY
03.2023 - Current
- Documented patient intake and dietary requirements and assisted patients with feeding and monitoring.
- Looked for physical, emotional, and symptomatic changes in patients' conditions and obtained all necessary care for medical concerns.
- Kept instruments and equipment clean and sanitized.
- Responded to bell or light signal calls to assist patients with their needs.
Front Desk Receptionist
Broadway smiles dental
Mount Vernon, NY
02.2022 - Current
- Handled payment processing and provided customers with receipts and proper bills and changes.
- Answered multi-line phone systems and managed calls by routing to proper extensions or taking messages.
- Completed basic bookkeeping and document filing.
- Performed clerical duties such as copying, faxing, filing, emailing, etc
- Received and processed payments made by patients or insurance companies
- Checked in patients, gathering all personal and insurance information needed
Head Cashier, AssociateTax Associate
Dr. Jays Ladies, INCOME TAX SERVICES
New York, Brooklyn, NY
08.2015 - 02.2020
- Answered customer questions and provided store information.
- Verified credit card charges against purchase receipts for accuracy.
- Reported any discrepancies or errors in pricing or inventory levels to management.
- Built and maintained relationships with peers and upper management to drive team success.
- Monitored checkout counters and self-checkout areas to assist with complex transactions.
- Reviewed files, recordings and other documents to obtain information to respond to requests.
Income Tax Assistant
Income Tax Office
Brooklyn, New York
08.2018 - 05.2019
- Invoiced customers, reconciled accounts and managed other bookkeeping tasks.
- Prepared engagement correspondence, financial balance reports and depreciation schedules and entered data for computer applications.
- Helped clients meet financial objectives and minimize liabilities with proactive strategies.
- Utilized software programs to create reports based on client data.
- Checked completeness of information when processing applications and transactions.
- Calculated wages, Social Security benefits, and other sources of taxable income.
- Assisted in preparing and filing income tax returns for clients.
Education
Bachelor of Science - Nursing
Mercy University
The Bronx, NY12-2024
Bachelor of Arts - Accounting
Queens College
New York, NY06.2021
AS - Accounting
Borough of Manhattan Community College CUNY
Manhattan, NY12.2018
Skills
- Tax Experience
- Office Management
- Balance sheet reconciliation
- Customer service
- Office experience
- Accounts receivable
- Microsoft Word, Excel, PowerPoint, QuickBooks
- Active listening
- ADL support
- Clinical Training
- Patient Services
- Patient positioning understanding
- Feeding Assistance
- Patient Education
- Vital signs monitoring
Certification
- Personal care assistant (PCA)
- H&R Block
- CPR
Affiliations
- Peer Mentor/ Mathematic Tutoring in High school
- Accounting club association Honor member
- Member of Student Nurses Association
- Sigma Theta Tau International Honor Society of Nursing
Clinical Rotation
- Wartburg Mt Vernon, NY: Fundamental of nursing
- St. John's Riverside Hospital Yonkers, NY: Parent Child Nursing
- Westchester medical center Valhalla, NY: Pediatric Nursing
- Arc of westchester Yonkers, NY: Community Health Nursing
- NewYork-Presbyterian Westchester Behavioral Health White Plains, NY: Psychiatric and Mental heath Nursing
- NYC Health + Hospitals/Harlem (HEIP PROGRAM): Medical Surgical Nursing 1 and 2
Timeline
PCA
Caregiver, Community Home Health Care
03.2023 - Current
Front Desk Receptionist
Broadway smiles dental
02.2022 - Current
Income Tax Assistant
Income Tax Office
08.2018 - 05.2019
Head Cashier, AssociateTax Associate
Dr. Jays Ladies, INCOME TAX SERVICES
08.2015 - 02.2020
- Personal care assistant (PCA)
- H&R Block
- CPR
Bachelor of Science - Nursing
Mercy University
Bachelor of Arts - Accounting
Queens College
AS - Accounting
Borough of Manhattan Community College CUNY
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