MARIAMA DIALLO
New York,NY
Summary
Dynamic and dedicated professional with over 2 years of experience at Crepe House, excelling in cash handling and customer service. Proven ability to enhance customer satisfaction through multilingual communication and exceptional food preparation skills. Recognized for training new team members and maintaining high standards in a fast-paced environment.
Offering strong communication and organizational skills, eager to learn and develop in retail environment. Delivers ability to quickly grasp new systems and procedures while maintaining attention to detail.
Overview
2
2
years of professional experience
Work History
Cashier and Kitchen Worker
Crepe House
08.2023 - Current
- Prepared and cooked a variety of sweet and savory crepes, ensuring high-quality presentation and taste.
- Took customer orders, provided menu recommendations, and maintained excellent customer service.
- Handled cash register transactions, processed payments, and balanced the cash drawer at the end of shifts.
- Maintained a clean and organized kitchen and dining area, following food safety and sanitation standards.
- Managed inventory, restocked ingredients, and assisted in ordering supplies as needed.
- Worked efficiently in a fast-paced environment, collaborating with team members to ensure smooth operations.
- Trained new team members on food preparation and customer service standards.
- Assisted in inventory management and supply ordering to prevent shortages.
Education
Associate of Science - Undeclared Health
Borough of Manhattan Community College
New York, NY05-2027
Skills
- Cash Handling & POS Systems – 4 years of experience processing transactions accurately and efficiently
- Customer Service – Strong ability to engage with customers, resolve issues, and ensure a positive dining experience
- Baking & Food Preparation – Skilled in baking and preparing a variety of dishes, including crepes and pastries
- Multilingual Communication – Fluent in english , french , portuguese and fulani , enhancing customer interactions and service
- Child-Friendly Service – Patient and friendly when assisting families and children, creating a welcoming environment
Accomplishments
i have a high school diploma, i have a certificate in english and 2 certificates in bakery
Timeline
Cashier and Kitchen Worker
Crepe House
08.2023 - Current
Associate of Science - Undeclared Health
Borough of Manhattan Community College
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