Mariama Jawara
Raleigh,North Carolina
Summary
Developed leadership and team management skills in fast-paced environment, consistently ensuring efficient operations and team cohesion. Adept at problem-solving, conflict resolution, and performance improvement, with focus on achieving organizational goals. Looking to transition into new field while leveraging transferable skills to contribute effectively.
Overview
2026
2026
years of professional experience
Work History
Supervisor
Krispy Kreme
Knightdale, NC
2023 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
Team Member
Urban Air
Raleigh, NC
2023 - 2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
Education
Cyber Security
DeVry University
Illiopolis, ILHigh School Diploma -
Knightdale High School
Knightdale 05.2024
Skills
Cybersecurity fundamentals: Network security and risk management
Customer service and communication
Leadership and team management
Cash handling and POS systems
Microsoft Office Suite
- Customer service
Problem-solving and critical thinking
Staff management
Inventory control
Operations management
Objective
Motivated Cybersecurity student at DeVry University (expected graduation 2026) seeking an internship in banking or IT. Bringing leadership, customer service, and problem-solving skills, along with academic knowledge in cybersecurity, to gain hands-on experience and contribute to organizational success.
Timeline
Supervisor
Krispy Kreme
2023 - Current
Team Member
Urban Air
2023 - 2023
Cyber Security
DeVry University
High School Diploma -
Knightdale High School