Mariama Kaba

• Engaged with potential customers to showcase Tesla’s innovative technology solutions, including advanced electric vehicle features and software capabilities.
• Facilitated the onboarding process by organizing product demonstrations and managing customer inquiries, effectively communicating the benefits of Tesla's tech-driven offerings.
• Contributed to the company's sales strategy by gathering and analyzing customer feedback, which helped in refining the approach to highlight Tesla's technological advancements and product performance.
• Maintained up-to-date knowledge of Tesla's software updates, industry trends, and local incentives, enhancing customer understanding and driving informed purchasing decisions.

• Cultivated warm relationships with regular customers.
• Promoted a positive work environment, fostering teamwork through regular communication and recognition of outstanding performances.
• Oversaw daily operations of service team, delegated tasks, and trained new staff.
• Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.

Used consultative sales techniques to meet customer needs and recommend appropriate solutions.

Managed customer interactions and resolved issues efficiently, ensuring a positive customer experience.

Coordinated with team members to achieve sales targets and enhance store opera

Delivered outstanding customer service by assisting customers, answering questions, and managing the sales floor.

Maintained high-level product knowledge to provide accurate information and recommendations.

Assisted in training new team members and handling cash register operations with precision.