MARIAN CASTILLO
Nashville,TN
Summary
Highly-motivated employee with desire to take on new challenges on opportunities offered in the workforce. Strong work ethic, adaptability, and interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Salon Attendent
Salons by JC
Mount Juliet, TN
08.2023 - Current
- Greeted customers, answered their questions and provided them with assistance.
- Cleaned work areas and equipment at the end of each shift.
- Maintained a clean, orderly environment by sweeping, mopping, dusting and taking out trash.
- Informed management of any safety hazards or customer complaints immediately.
- Conducted regular inventory checks to ensure adequate supplies are available.
- Answered guest questions regarding amenities and services and offered assistance in solving problems.
- Assisted other staff members in completing tasks as needed.
- Opened and closed establishment on time with proper setup and procedure.
Style Consultant
Target
Mount Juliet, TN
07.2022 - 04.2023
- Smiled and greeted customers, performed suggestive selling and resolved issues promptly and courteously to maximize customer service.
- Restocked and maintained shelves and racks with new and current merchandise, per hanging and folding standards, as needed to ensure sufficient inventory levels.
- Answered customer inquiries regarding products, prices, availability, product uses, and services.
- Maintained knowledge of current sales promotions and store advertisements.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Trained new team members in clothing department operation, stock procedures, and customer services.
- Conducted price markdowns to clear overstock merchandise quickly and efficiently.
Sales Representative
Metro by T-Mobile
LaVergne, TN
10.2019 - 02.2020
- Greeted and assisted customers to foster positive experiences.
- Accepting payment through cash, credit card transactions for phone bills, phone sales, and new accounts.
- Identified customer needs by asking questions and advising on best solutions.
- Utilized POS system for tracking sales activity throughout the day, and performed cash register operations accurately and efficently
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
- Reset store displays for special events and seasonal merchandise changes.
- Recognized security risks to properly handle situations.
- Provided technical support for customers using the company's products or services.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Met tablet sales goal of 10 per month - November 2019
Education
ASSOCIATES DEGREE - Business Administration
Nashville State Community College
Antioch, TN07-2023
High School Diploma -
Cane Ridge Comprehensive High School
Antioch, TN05-2021
Skills
- Bilingual Communication Skills: Spanish, English
- Microsoft Programs : Excel, PowerPoint, Word
- Problem-solving skills
- Stocking
- Cash register
- Money handling
- Customer service
- Communication skills
- Opening/Closing experience
- POS System
Timeline
Salon Attendent
Salons by JC
08.2023 - Current
Style Consultant
Target
07.2022 - 04.2023
Sales Representative
Metro by T-Mobile
10.2019 - 02.2020
ASSOCIATES DEGREE - Business Administration
Nashville State Community College
High School Diploma -
Cane Ridge Comprehensive High School
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