Marian Hernandez
Albemarle,North Carolina
Summary
Adept at multitasking and document preparation, I enhanced office efficiency at Albemarle Paper Supply through proficient data entry and customer service. My background in fast-paced roles, including as a Waitress at Pizzantica, showcases my exceptional teamwork and effective communication skills, driving customer satisfaction and operational success. Detail-oriented professional with experience in records management, Excel, and customer service. Frequently praised as hard-working by peers, I can be relied upon to help your team achieve its goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Secretary's Assistant
Albemarle Paper Supply
07.2024 - Current
- Entered data into computer system quickly and accurately while ensuring confidentiality of records at all times
- Answered telephone calls professionally and directed them to appropriate personnel within the organization
- Provided excellent customer service by addressing customer queries promptly and effectively
- Managed daily operations of the office including ordering stationery and other materials needed for smooth functioning of the organization
- Assisted in preparing reports, presentations, memos, letters and other documents using Microsoft Office Suite
- Greeted visitors or callers to handle inquiries or direct to appropriate personnel
Waitress
Pizzantica
01.2023 - 04.2024
- Demonstrated excellent customer service skills while working in a fast-paced environment
- Maintained a positive attitude towards guests at all times by providing friendly conversation during interactions
- Managed multiple tasks simultaneously while maintaining high quality standards of service
Voting Clerk
Voting
11.2023 - 12.2023
- Able to provide assistance with filling out forms correctly so that votes are counted accurately
- Experienced at closing polls promptly after the last voter has voted or the allotted time has expired
Service Seal
Performed Line Products
01.2022 - 12.2023
- Greeted guests promptly and courteously, ascertained their dining needs, and provided appropriate service
- Managed closing duties such as counting money and cleaning
- Checked on guests to verify satisfaction with each course
- Answered telephones to take reservations or to-go orders
- Memorized frequent customer preferences to build relationships and loyalty
- Monitored product quality throughout the entire manufacturing process
- Strong organizational skills with the ability to prioritize tasks and meet strict deadlines
- Excellent communication skills both written and verbal for interacting with all levels of personnel within an organization
Maintenance Assistant
YMCA
06.2023 - 07.2023
Education
No Degree - Psychology
University of North Carolina At Charlotte
Charlotte, NC05-2029
High School Diploma -
Albemarle Highschool
06.2024
Skills
- File Management
- Policy Enforcement
- Scheduling appointments
- Meeting Coordination
- Document Preparation
- Multitasking abilities
- Professionalism
- Teamwork and Collaboration
- Presentation Creation
- Effective communication
Certification
Business Certification
Volunteer Experience
- Voting Clerk, 11/01/23, 12/31/23, Voting, Albemarle, NC, Able to provide assistance with filling out forms correctly so that votes are counted accurately., Experienced at closing polls promptly after the last voter has voted or the allotted time has expired.
- Maintenance Assistant, 06/01/23, 07/31/23, YMCA, Albemarle, NC
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Secretary's Assistant
Albemarle Paper Supply
07.2024 - Current
Voting Clerk
Voting
11.2023 - 12.2023
Maintenance Assistant
YMCA
06.2023 - 07.2023
Waitress
Pizzantica
01.2023 - 04.2024
Service Seal
Performed Line Products
01.2022 - 12.2023
High School Diploma -
Albemarle Highschool
Business Certification
No Degree - Psychology
University of North Carolina At Charlotte
Similar Profiles
Bryan LeesBryan Lees
Sales / Service Tech at American Paper & SupplySales / Service Tech at American Paper & Supply
Michael RamponeMichael Rampone
Account Executive at Allen Paper SupplyAccount Executive at Allen Paper Supply
Melissa GriffinMelissa Griffin
Cash Applications Specialist at Acme Paper & Supply Co.Cash Applications Specialist at Acme Paper & Supply Co.