Marian Mando
Miami,FL
Summary
Hi, My name is Marian. When people mention resume, some panic because they have nothing to put on there's......or feel like they don't have enough. I've done a lot in my life so far from creating memories, fall apart and learning how to get back up and much more. But here's some of my life, enjoy
Overview
9
9
years of professional experience
1
1
Certification
Work History
Registrar
Tri-Star Stonecrest Medical Center
Smyrna, Tn
05.2023 - 10.2024
- Collaborate with academic departments to coordinate course scheduling and resolve conflicts
- Efficiently register and admit patients into the emergency room system, ensuring accurate collection of demographic and insurance information
- Collaborate with healthcare professionals to expedite patient triage and ensure timely documentation of medical history and chief complaints
- Verify insurance coverage and communicate with insurance companies to obtain preauthorizations for emergency room services
- Provide exceptional customer service to patients and families, addressing inquiries and concerns while promoting a compassionate and supportive environment
Bartender
Suite Lyf
Nashville, TN
11.2018 - 10.2024
- Skilled in preparing a variety of cocktails, mixed drinks, and other beverages in a fast-paced environment
- Proficient in providing exceptional customer service, taking orders with accuracy, and engaging with guests in a friendly manner
- Knowledgeable in bar operations, inventory management, and ensuring compliance with health and safety regulations
- Able to work effectively as part of a team, communicate effectively with coworkers, and maintain a clean and organized work area
Claims Rep
Enterprise
Miami, Fl
01.2023 - 03.2023
- Processed and resolved complex insurance claims for property damage and liability, ensuring accurate documentation and timely payment
- Utilized excellent communication skills to negotiate settlements with policyholders, adjusters, and vendors to achieve mutually acceptable outcomes
- Reviewed claim details, policy coverage, and applicable laws to determine coverage eligibility and liability, minimizing fraud and loss to the company
- Demonstrated strong analytical abilities by investigating and verifying facts to assess the validity of claims and make fair and informed decisions
Customer Service Representative
American Airlines
Miami, Fl
10.2021 - 01.2022
- Provided exceptional customer service by addressing and resolving customer inquiries, complaints, and feedback in a timely and professional manner
- Managed a high volume of incoming calls and emails to assist customers with account inquiries, product information, and order status updates
- Consistently met and exceeded performance goals related to customer satisfaction, response times, and quality assurance metrics
- Demonstrated strong communication skills while collaborating with cross-functional teams to ensure a seamless customer experience
Assistant Store Manager
Speedy Cash
Nashville, Tn
10.2015 - 05.2019
- Assisted store manager in overseeing daily operations, including staff scheduling, inventory management, and customer service to ensure efficient and effective store performance
- Implemented sales strategies and promotions to drive revenue growth and meet sales targets, resulting in a 10% increase in monthly sales within first year of employment
- Trained and mentored team members on product knowledge, customer service best practices, and store procedures to enhance overall team performance and morale
- Collaborated with store manager to develop and implement operational policies and procedures to streamline processes and enhance overall store efficiency
Education
in Medical assistant -
Phlebotomy Training Specialists
Nashville05.2023
in Psychology -
Nashville state
Antioch, Tennessee05.2016
High school diploma - Teaching and service
Antioch high school
Antioch, Tennessee05.2014
Skills
- Motivated
- Fast paced
- Team leader
- Organic
- Respectful
- Reliable
- Honest
- Determined
- Highly favored
Certification
CPR and First Aid Certification, 05/01/23
Volunteer Experience
Second Harvest Food Bank, 12/01/18, Prepared home boxes filled with meat, dairy, dry food, canned goods, and more.
References
Ti'aran Bryan, #629-262-8918
Hobbies and Interests
- Researching volcanoes and environmental science
- Interest in hurricanes
- Interest in the human mind
- Cooking
- Loving more in life
Personal Information
Gender: MM
Timeline
Registrar
Tri-Star Stonecrest Medical Center
05.2023 - 10.2024
Claims Rep
Enterprise
01.2023 - 03.2023
Customer Service Representative
American Airlines
10.2021 - 01.2022
Bartender
Suite Lyf
11.2018 - 10.2024
Assistant Store Manager
Speedy Cash
10.2015 - 05.2019
in Medical assistant -
Phlebotomy Training Specialists
High school diploma - Teaching and service
Antioch high school
in Psychology -
Nashville state