Marian Munoz
Madison
Summary
Motivated college student with strong problem-solving and collaboration skills. Committed to excelling in higher education while developing expertise in the financial industry. Versatile in adapting to challenges and fostering relationships with clients and team members, contributing to team success and positive outcomes.
Overview
4
4
years of professional experience
Work History
Driver, Warehouse Orders
B&A American Group
Madison
10.2025 - Current
- Delivered goods to destinations promptly, ensuring customer satisfaction.
- Communicated customer orders to warehouse staff, ensuring accurate order fulfillment.
- Notified customers of delays, reducing support calls.
Assistant
By Angelic Services LLC
Madison
09.2025 - Current
- Assisted in organizing events and workshops to enhance client engagement.
- Coordinated schedules and appointments to optimize team and client interactions.
- Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
- Maintained accurate records and files for client interactions and services.
- Prepared documents and presentations to facilitate effective internal meetings.
- Reserved and managed meeting room availability.
- Conducted detailed financial analysis to ensure accuracy in reporting.
Club Member
Vel Phillips Memorial High School
09.2024 - 02.2025
- Coordinated schoolwide events to engage and support Latino community.
- Assisted with logistics for food and aqua fresco fundraiser, ensuring smooth operation.
- Planned and executed club fundraiser alongside peers, enhancing community involvement.
- Organized delivery of refreshments and clean-up of event
- Served and delivered meals
Customer Service Cashier
Macdonals
Madison
01.2024 - 06.2024
- Handled cash, credit, and digital payments with precision and attention to detail.
- Assisted customers with product inquiries and promptly resolved issues to enhance satisfaction.
- Maintained clean and organized checkout area, contributing to positive customer experiences.
- Answered customer questions and provided information on store procedures or policies to ensure clarity.
- Trained new cashiers on register operation and customer service protocols effectively.
Receptionist
Studio Rosa
Acacias
06.2022 - 09.2023
- Provided friendly and professional customer service as a receptionist
- Answered multi-line phone system and directed calls to appropriate staff.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments and coordinated meetings for office personnel to optimize daily operations.
- Assisted visitors by providing information about services offered.
- Managed front desk operations and provided exceptional customer service.
- Managed bookkeeping, tracking profits, expenses, and inventory to ensure accurate financial records.
- Performed eyebrow, eyelash and nail services and scheduled appointments for guests
- Collaborated with team members to streamline office processes and enhance workflow.
Education
high school diploma -
Vel Phillips Memorial High School
Madison, WI06.2025
Skills
- Customer service
- Problem resolution
- Time management
- Adaptability
- Strong Work Ethic
- Conflict resolution
- [Language] fluency
Accomplishments
• Scholarship - Scholar of promise.
• Scholarship - Rubin For Kids College Scholarship.
• Scholarship - TOPS.
• Scholarship - Betty Jane Perego Scholarship.
• Recognition - Breakfast Optimist Club of Madison (This award is presented each month for academic achievement and dedication to community service).
• Recognition - Rotary Club Of Madison South (In recognition of student leadership, academic achievement, and community service).
• Madison college foundation scholarship
• Scholarship - Rubin For Kids College Scholarship.
• Scholarship - TOPS.
• Scholarship - Betty Jane Perego Scholarship.
• Recognition - Breakfast Optimist Club of Madison (This award is presented each month for academic achievement and dedication to community service).
• Recognition - Rotary Club Of Madison South (In recognition of student leadership, academic achievement, and community service).
• Madison college foundation scholarship
Leadership And Volunteer Experience
Latinos UNIDOs, Club Member, Madison, WI, 09/24, present, Collaborates on schoolwide events to support Latino community., Food & Aqua Fresco Fundraiser Volunteer - Collaborated with peers to plan and work at club fundraiser., Organized delivery of refreshments and clean-up of event., Served and delivered meals.
Timeline
Driver, Warehouse Orders
B&A American Group
10.2025 - Current
Assistant
By Angelic Services LLC
09.2025 - Current
Club Member
Vel Phillips Memorial High School
09.2024 - 02.2025
Customer Service Cashier
Macdonals
01.2024 - 06.2024
Receptionist
Studio Rosa
06.2022 - 09.2023
high school diploma -
Vel Phillips Memorial High School