Marian White
Lansing,MI
Summary
Proven track record in enhancing customer satisfaction and engagement, notably with Habitat for Humanity Capital Region. Expert in streamlining inventory processes and fostering stakeholder relationships. Skilled in both technical support and customer service, achieving performance targets through meticulous time management and attention to detail.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Restore Associate
Habitat for Humanity Capital Region
08.2017 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Laptop Technician
Northstar Cooperative
09.2015 - 06.2017
- Installed, configured, tested and maintained operating systems, application software, and system management tools.
- Consistently met or exceeded performance targets by diligently completing tasks within specified timeframes.
- Improved inventory management by implementing a tracking system for parts and tools, reducing loss and waste.
- Contributed to a positive work environment by maintaining a professional demeanor, supporting colleagues when needed, and actively engaging in constructive discussions.
Education
Associate of Arts - Fine Arts
Lansing Community College
Lansing, MI12.2003
High School Diploma -
Grand Ledge High School
Grand Ledge, MI06.1998
Skills
- Customer Service
- Time Management
- Attention to Detail
- Computer Skills
- Customer interaction
- Cash Handling
- Customer Engagement
- Relationship Building
- Courteous and Professional
Certification
Leap All In One, Small Business completion of program
- Certification of graduation Leap All in One 05/2023
In my free time I enjoy refinishing furniture and painting
My passion for the arts has lead me to work with different mediums such as acrylics, oils, pen and ink. I enjoy painting on different surfaces such as canvas, wood, and furniture.
Timeline
Restore Associate
Habitat for Humanity Capital Region
08.2017 - Current
Laptop Technician
Northstar Cooperative
09.2015 - 06.2017
Associate of Arts - Fine Arts
Lansing Community College
High School Diploma -
Grand Ledge High School
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