Dedicated legal assistant with expertise in personal injury law. Skilled in client support, data management, and administrative operations, consistently driving efficiency and accuracy in case handling and client communications.
Overview
3
3
years of professional experience
Work History
Legal Assistant
Steven M. Lee, P.C.
08.2025 - 12.2025
Managed the resolution of personal injury claims by issuing payments to medical providers as part of settlement agreements.
Coordinated with providers to ensure accurate account balance verification and pursue reductions on client accounts.
Performed data entry to refine algorithms aimed at increasing potential new case visibility through phone calls and website interactions.
Maintained systematic filing of scanned documents into specific cases to enhance accessibility and organization.
Provided timely updates to clients on case progress and relevant details to enhance transparency.
Managed executive accounts to facilitate timely payments to providers and ensure financial accuracy for the company.
Assisted litigation attorney with client issues and concerns.
Client Care Specialist
Meneses Law
02.2025 - 08.2025
Assisted clients in navigating legal processes and documentation requirements.
Established and maintained effective communication and responsiveness.
Addressed and resolved potential new client concerns promptly while showing a proactive and solution-oriented approach.
Developed and implemented customized care plans tailored to individual clients'' specific requirements.
Legal Assistant
Steven M. Lee, P.C.
01.2023 - 02.2025
Oversaw administrative operations by managing phone communications, addressing email inquiries, and providing a positive first impression to clients.
Drafted legal documents for case preparation and review.
Created and organized new case files to facilitate client onboarding and case management.
Requested and received medical bills and records for individual cases.
Managed comprehensive updates of spreadsheets containing checks and billing information to support executive decision-making.
Designed and organized demand packets to ensure accurate and timely submissions to insurance providers.
Guest Service Agent/ Executive Lounge Ambassador at Signia by Hilton, La Cantera Resort & SpaGuest Service Agent/ Executive Lounge Ambassador at Signia by Hilton, La Cantera Resort & Spa