MARIANA BALTADANO SANTOS
St. Louis,MO
Summary
I am a 20-year-old bilingual female. I fluently speak English and Spanish. I enjoy talking to people and making sure they feel welcome around me. I enjoy spending time with my friends and family on my free time. My favorite thing to do is learn how to make new foods or desserts. I like exploring new places and traveling. I enjoy learning new skills so that I am prepared for whatever comes my way.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Client Services Solutions
Saint Charles, MO
06.2024 - Current
- Make outbound calls, answer inbound calls, schedule call backs, check team voicemails, complete callbacks for myself and teammates, take members payments, confirm/update information if necessary , send emails to teammates and members.
Cashier
Saint Vincent De Paul
Saint Ann, MO
06.2023 - 06.2024
- Open Cashier- Disinfect all areas, greet customers, put away clothing racks, check out customers, recovery
- Close cashier- Greet guests, check dressing rooms, sweep/vacuum, count money in register, recovery
Host, Busser, Cashier
El Maguey Mexican Restaurant
Bridgeton, MO
02.2021 - 08.2022
- Host- Greet customers, put customers on the waiting list, seat customers, and give menu, silverware, and napkins
- Busser- Clean tables, sweep, take chips and salsa to the table, roll silverware
- Cashier- Get restaurant ready for opening, open register, take all to-go orders, close out checks, check out customers, send batch, close
Education
High school or equivalent -
Ritenour High School
Saint Louis, MO07.2023
Skills
- Bilingual
- Organized
- Reliable
- Fast Learner
- Determined
- Responsible
- Punctual
- Customer service
- Attention to detail
- Credit card payment processing
- Call center operations
- Call center experience
- Money handling
Languages
- English
- Spanish
Personal Information
- Age: 20
- Gender: F
Timeline
Customer Service Representative
Client Services Solutions
06.2024 - Current
Cashier
Saint Vincent De Paul
06.2023 - 06.2024
Host, Busser, Cashier
El Maguey Mexican Restaurant
02.2021 - 08.2022
High school or equivalent -
Ritenour High School