Dynamic professional with a diverse background, including a pivotal role at Compassion and GAD Productions, where I leveraged my English to Spanish translation skills and cultural understanding to enhance communication. Excelled in client interaction and team collaboration across various positions, significantly improving customer satisfaction and engagement. Demonstrated reliability and a knack for visual design, contributing to compelling content creation and efficient service delivery.
Work History
Cleaner
Advantage Painting & Cleaning Solutions LLC
07.2024 - 07.2024
Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
Removed trash, debris and other waste materials from premises.
Used time management and efficient cleaning methods to meet deadlines.
Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
Social Media Assistant
GAD Productions
02.2024 - Current
Created engaging content to keep social media channels updated.
Developed captivating visual content using graphic design tools for enhanced aesthetic appeal across all channels.
Boosted customer engagement through regular posting on various social media platforms.
Managed Facebook, Instagram and Twitter content to keep brand messages consistent.
Sales Assistant
Corcoran Window Furnishings
06.2023 - 06.2024
Handled customer inquiries, complaints through calls and emial, and returns professionally, ensuring a positive experience for all clients.
Increased sales by building strong customer relationships and providing excellent service.
Helped customers locate products in website and checked digital system for merchandise at other sites.
Assisted customers with prompt and polite support via emial and via telephone.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Collaborated with sales and marketing teams to create and upload visually appealing and creative multimedia to all social media platforms.
Translator
Compassion
11.2015 - 08.2016
Translated documents from English to Spanish.
Reviewed final works to spot and correct errors in punctuation, grammar, and translation.
Applied cultural understanding to discern specific meanings beyond literal written words.
Fast Food Employee
Ruphay Grill
07.2021 - 06.2023
Improved customer satisfaction by consistently providing friendly and efficient service.
Maintained a clean and hygienic work environment, ensuring compliance with food safety standards.
Managed cash transactions accurately while adhering to company policies regarding safe cash handling procedures.
Reduced wait times for customers with prompt order preparation and delivery.
Demonstrated versatility by cross-training in various positions such as cashier, cook, and drive-thru attendant.
Education
Biomedical Engineering - Electronics Technology
Universidad Del Valle
Cochabamba, Bolivia
Skills
Content scheduling
Visual design
Client interaction
Multimedia Editing
Interpersonal Skills
Team Collaboration
Email Marketing
Customer Service
Reliability and punctuality
Certification
"Marketing Leaders Univalle" Training - October, 2020