MARIANA CHARLES RUBIO

Zone Supervisor | Compass Connections | Baytown, TX

July 2025 – Present

• Supervise daily operations and employee performance across assigned units.
• Coordinate staffing, scheduling, and attendance using Workday and Kronos.
• Train, coach, and mentor employees while ensuring policy compliance.
• Review reports, documentation, and incident records for accuracy.
• Promote a safe, productive, and team-focused work environment.
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• Monitored employee performance to ensure compliance with company policies and procedures.
• Upheld company standards and compliance requirements for operations.
• Coordinated with other shift leaders and management to ensure smooth transitions between shifts.
• Provided supervision of the clients under the programs care.
• Prepared detailed progress reports.
• Compile records using multiple software.

• Held weekly meetings with 3rd shift personnel to discuss goals, objectives, and upcoming projects.
• Handled procurement expenses by processing material requirements.
• Managed operations for 3rd shift staff to ensure task completion.
• Encouraged a positive work environment by recognizing employee achievements and initiatives.
• Designed efficient scheduling system for overnight team reducing overtime.

• Delegated work to staff, setting priorities and goals.
• Trained new employees on policies and procedures.
• Trained and mentored employees, offering assistance and insight into completing job tasks when needed.
• Completed daily reports to ensure compliance.

• Assist Teachers with school work /activities
• Supervise the children
• Attend field trips
• Vocational teacher aide

• Supervison and guidance for the clients under the program care.
• Crisis intervention statergies to ensure safety at all times.
• Positive Behavior Management.
• Maintaining up to date with required trainings.
• Documentation of incodents and observations.

• Managed daily schedules and routines for children.
• Provided support to vocational training programs.
• Ensured smooth daily administrative functions at the front desk.
• Managed appointment calendars effectively.

• Oversaw operations across multiple departments.
• Managed inventory stock levels to ensure accuracy and availability.
• Managed daily operations within budget constraints while ensuring quality standards were met.
• Resolved customer complaints in a timely manner by identifying root causes of issues.
• Reviewed weekly reports from subordinate staff members outlining project status updates.