Proven zone supervisor with expertise in safety compliance, staff management, and quality assurance. Adept at training personnel and resolving conflicts to enhance operational efficiency.
Overview
20
20
years of professional experience
Work History
Zone Supervisor
Compass Connections
Los Fresnos
08.2019 - 07.2025
Supervised daily operations, ensuring adherence to safety protocols to maintain a secure work environment.
Trained and mentored new staff on company procedures and best practices.
Coordinated staff schedules to optimize workforce efficiency and coverage.
Conducted regular inspections to maintain quality standards and address issues promptly.
Resolved employee conflicts professionally, fostering a collaborative and respectful workplace.
Monitored employee performance, delivering timely feedback to support development and enhance team effectiveness.
Ensured proper scheduling and adequate staffing levels for all shifts.
Correctional Officer
Cameron County Juvenile Department
San Benito
05.2005 - 05.2013
Enforced safety protocols, ensuring secure environment for residents and staff while minimizing risks.
Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
Observed inmate behavior, identifying and addressing potential threats to prevent crime and escape attempts.
Supervised daily activities of youth in detention facility to promote structure and accountability.
Trained new officers on facility procedures and emergency response protocols.
Conducted regular inspections of living areas for contraband and safety hazards.
Inspected cells and conducted random searches of common areas.
Documented incidents and behavior reports in compliance with departmental policies.