Mariana Chavez

• Collaborated with various team members to meet guests' requests.
• Collaborated with the housekeeping team to ensure timely completion of room cleaning tasks.
• Trained new employees on proper room inspection procedures and hotel policies, resulting in improved inspection accuracy.
• Optimized inventory management by keeping accurate records of supplies used during inspections and reordering when necessary.

• Monitored lobby activity and reported any suspicious behavior to hotel security, maintaining a safe environment for all visitors.
• Maintained a clean and inviting lobby area for guests, ensuring a positive first impression of the establishment.
• Assisted guests with luggage and other belongings, contributing to a seamless check-in experience.
• Organized the daily distribution of newspapers and other publications to guests'' rooms, providing timely access to important information.

• Maintained safety and security by overseeing students in recess environments.
• Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
• Supported classroom maintenance and upkeep, organizing books, and materials.
• Supported classroom activities, tutoring, and reviewing work.

Coordinated daily responsibilities for housekeeping team.

Ensured daily provision of necessary tools to housekeepers.

Conducted translations during daily morning gatherings.

Managed all telephone communications with guests and department teams.

Ensured cleanliness and organization across all office areas.

Coordinated PM shift and ensured readiness of turn-down services.

Arranged paperwork for both day and night shifts.

Modify handover document for following day.