MARIANA CROSS
Baton Rouge
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
10
10
years of professional experience
Work History
Retail Banker III
Woodforest National Bank
11.2021 - 05.2024
- Cash balancing
- Bank Teller
- Opening accounts
- Atm filling and auditing
- Vault balancing and auditing
- Strapping and counting cash
- Marketing
Small pet specialist
Pet smart
12.2018 - 05.2019
- Handling small pets
- Feeding small pets
- Providing medicine
- POS
Sales Associate
Footlocker
10.2016 - 07.2018
- POS
- SALES
Retail Sales Associate
Express
10.2014 - 07.2016
- POS
- Stylist
Education
Associate of Applied Science - Veterinary Technology
Baton Rouge Community College
Baton Rouge, LAAssociate Of General Studies -
Baton Rouge Community College
Baton Rouge, LA05.2022
Skills
- Branch operations
- Cash handling
- Cash handling proficiency
- Customer education
- Positive attitude
- Teamwork
- Customer service
- Problem-solving
Timeline
Retail Banker III
Woodforest National Bank
11.2021 - 05.2024
Small pet specialist
Pet smart
12.2018 - 05.2019
Sales Associate
Footlocker
10.2016 - 07.2018
Retail Sales Associate
Express
10.2014 - 07.2016
Associate of Applied Science - Veterinary Technology
Baton Rouge Community College
Associate Of General Studies -
Baton Rouge Community College
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