Mariana Cuevas

Location of where I did my hours after completion of college at Blake Austin.

• Responded to customer requests for products, services, and company information.
• Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
• Followed up with customers about resolved issues to maintain high standards of customer service.

• Creating strong relationships with coworkers through effective communication.
• Maintained an upbeat attitude to enhance workplace morale during peak holiday periods.
• Managed high-pressure scenarios efficiently by staying composed during peak seasons.
• Resolved customer issues efficiently, ensuring timely solutions.