Mariana Estrada
Dietary Aide
Fitchburg,MA
Summary
Dedicated and detail-oriented healthcare professional with experience providing compassionate customer service to patients and visitors in a fast-paced healthcare environment. Skilled in clear verbal communication, teamwork, time management, and maintaining a clean and organized workplace. Experienced in addressing patient concerns professionally, following safety and sanitation procedures, and working effectively with diverse individuals. Eager to apply strong patient-service and organizational skills while developing ophthalmic clinical skills as an Ophthalmic Assistant.
Overview
1
1
Language
5
5
years of professional experience
Work History
Dietary Aide
Life Care Center of Leominster
03.2022 - Current
- Maintained cleanliness and organization of workplace.
- Provided friendly and professional service to patients and visitors in a fast-paced healthcare environment.
- Delivered professional customer service to patients and staff in a high-volume environment.
- Assisted in resolving customer concerns quickly and professionally.
- Maintained cleanliness and organization of workplace.
- Facilitated clear communication with a wide range of individuals to foster understanding.
- Followed all food safety regulations while preparing meals for patients.
- Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
- Trained new staff on dietary guidelines and kitchen procedures, elevating team competency levels.
- Conducted inventory checks and placed orders for kitchen supplies, ensuring uninterrupted operations.
Education
High School Diploma -
Fitchburg High School
Fitchburg, MA06.2022
Skills
- Patient Care & Customer Service
- Verbal Communication
- Attention to Detail
- Team Collaboration
- Time Management
- Problem-Solving
- Organization
- Cleaning & Sanitization
- Food & Workplace Safety
- Inventory Management
- Professionalism
- Fast-Paced Healthcare Environment
Timeline
Dietary Aide
Life Care Center of Leominster
03.2022 - Current
High School Diploma -
Fitchburg High School