Passionate and driven individual with a strong desire to re-enter the medical field. Proficient in taking vitals and recognized for displaying compassion towards others. Seeking opportunities to utilize skills and contribute positively to a healthcare team. Committed to continuous learning and professional growth in the healthcare industry, with previous experience working in a medical setting and adept at effectively communicating with patients to address their needs.
Overview
9
9
years of professional experience
9
9
years of post-secondary education
2
2
Languages
Work History
Financial Coordinator
University of Houston
Houston, TX
05.2025 - Current
Managed travel requests for professors and guest speakers across two departments.
Ordered supplies for three departments, ensuring necessary materials were always stocked.
Ran monthly and daily reports for three departments, maintaining up-to-date financial and operational data.
Created contracts for adjuncts and lecturers for the fall, spring, and summer semesters.
Created contracts for teaching assistants and research assistants, coordinating with relevant departments.
Assisted in posting student worker job openings for the college, including managing background checks and necessary forms.
Collaborated with HR to submit EPARS for new hires, ensuring smooth onboarding processes.
Managed payroll for 49 employees, ensuring timely and accurate compensation.
Assisted in the setup and management of events, overseeing operations during the event.
Processed payment vouchers, ensuring accurate tracking and timely payments.
Picked up and distributed mail, ensuring all correspondence was addressed promptly.
Provided administrative support to professors, assisting with various tasks as needed.
Scheduled meeting room appointments for departments, ensuring availability and proper coordination.
Supported teaching assistants with administrative and operational tasks, providing assistance where necessary.
Supported the management of departmental inventory, ensuring proper tracking of resources and equipment.
Supported department staff with the processing and submission of expense reimbursements and purchase orders.
Customer Service Representative
HOUSTON HEALTH DEPARTMENT
Houston, TX
09.2021 - 08.2023
Responsible for gathering patient registration information at vaccination sites using the Immtrac system while following HIPAA guidelines.
Data collection for patients missing vaccine administration information and creating patient record files in the Immtrac system.
Responsible for keeping inventory of vaccines and verifying vaccine counts before distributing them to a specific vaccination site.
Monitoring the temperature of coolers and vaccines to ensure they were properly stored at all times.
Keeping an accurate record of how many vaccines were received, administered, disposed of, and shipped.
Providing vaccines to healthcare workers accurately when needed.
Explains all required forms to the patient or guarantor and obtains the necessary signatures.
Ensures medical necessity compliance by obtaining necessary data, communicating information to patient or guarantor and obtaining necessary signatures.
Respond to patients' inquiries to the best of my professional knowledge and abilities or direct them to the appropriate department.
Provide occasional assistance to the administrative support team with tasks such as data entry, copying, and filing.
Responsible for communicating test results to patients via phone while maintaining confidentiality.
Responsible for accurately distributing medical test results via US postal mail.
Aid with data entry for reporting as needed.
Assist coworkers by serving as a language interpreter during phone calls when delivering results or answering questions.
Assisted in pre-scheduling appointments for COVID testing events.
I contribute to outreach initiatives aimed at establishing additional mobile COVID testing events within the community, creating accessibility to testing services.
Maintain organized and up-to-date patient records.
I help enter statistical data for positive COVID cases at the end of each day, ensuring accuracy and completeness in the database.
Verifying and cross-checking data to ensure accuracy and completeness before submitting employee timesheets for payroll processing.
Office Assistant
RGT CONSTRUCTION
Houston, TX
01.2016 - 08.2020
Receive, make, and translate phone calls to and from potential clients and contractors.
Maintain and organize the company office, which includes but is not limited to, filing, copying, making flyers, and organizing and distributing employee mail/forms.
Maintain an organized system to track and process invoices for subcontractors and material providers.
Set up new employees in the employee database and maintain current employee records.
Collect and summarize timesheets and process payroll for up to 10 employees.
Reconcile accounts on a monthly basis for tax purposes.
Retail Salesperson
Cracker Barrel
Pearland, Texas
09.2017 - 01.2018
Greet customers entering the restaurant to provide a welcoming experience.
Process all transactions accurately, efficiently, and in a timely manner.
Reconcile cash register and transactions when closing out.
Maintain safe working conditions and a sanitary work area.
Ensure all necessary supplies are replenished and restocked as needed at the cashier station.
Clean service areas prior to, during, and after service by cleaning equipment, walls, counters, doors, windows, signs, etc.
Folded and arranged merchandise in attractive displays to drive sales.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Boosted customer satisfaction by providing personalized recommendations and assistance with product selections.