Mariana Garcia
La Habra,CA
Summary
Experienced receptionist with 8 years in fast-paced front desk operations, providing exceptional administrative support and customer service. Proficient in planning, problem-solving, and communication, ensuring efficient office management. Bilingual and tech-savvy, with a strong command of various software applications.
Overview
11
11
years of professional experience
Work History
Dental Assistant/Receptionist
Allbright Dental
Fullerton, CA
06.2015 - Current
- Compiled and analyzed patient records and health history to facilitate prompt and precise assessments by dentists.
- Instructed patients on treatment procedures and post-procedure home care protocols.
- Inputted patient data into dental records system while ensuring adherence to confidentiality protocols.
- Sanitized equipment, cleaned treatment rooms, and restocked supplies after each patient treatment.
- Executed creation of dental x-rays utilizing both traditional and digital techniques.
- Cultivated a loyal patient base and ensured patient retention through empathetic and attentive service.
Server
Tempo
Downey, CA
08.2020 - 03.2022
- Operated POS terminals to input orders, split bills and calculate totals.
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Provided exceptional service to high volume of daily customers.
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
Education
Some College (No Degree) -
Fullerton College
Fullerton, CAHigh School Diploma -
La Habra High School
La Habra, CA06.2011
Skills
- Coverage confirmation
- Scheduling efficiency
- Articulate verbal communication
- IT competency
- Insurance revenue cycle management
- Dental benefits understanding
- Effective organization
- Quantitative assessment
- Proficient in Spanish
- Operational planning
Education and Training
other,true,other
Languages
Spanish
Professional Working
Timeline
Server
Tempo
08.2020 - 03.2022
Dental Assistant/Receptionist
Allbright Dental
06.2015 - Current
Some College (No Degree) -
Fullerton College
High School Diploma -
La Habra High School