Mariana Gracia
Des Moines,Iowa
Summary
Adept Patient Care Technician from Mercy One Medical Center, excelling in patient observation and providing empathetic care. Demonstrated success in enhancing patient satisfaction and streamlining nurse workflows through effective communication and adaptability. Skilled in HIPAA compliance and culturally-competent care, consistently improving healthcare delivery to diverse patient populations. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Mercy One Medical Center
2022.06 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
- Served as a reliable resource for patients'' families, addressing questions or concerns with patience and understanding while maintaining patient confidentiality.
- Reduced stress for patients and families through effective communication and empathetic support.
Education
High School Diploma -
North High School
Des Moines, IA05.2023
Skills
- Patient Observation
- Adaptable
- Professional Bedside Manner
- Patient Services
- Patient Education
- Data Collection
- Clinical Training
- Culturally-competent care
- HIPAA Compliance
- Empathy and Compassionate Care
- Family Communication
Certification
- CNA - Certified Nursing Assistant
- BLS Certified
- Mandatory Reporter
Timeline
Patient Care Technician
Mercy One Medical Center
2022.06 - Current
High School Diploma -
North High School
- CNA - Certified Nursing Assistant
- BLS Certified
- Mandatory Reporter
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