Mariana Gutierrez
Marietta ,GA
Summary
Driven and dependable, I leveraged my customer service and cash handling skills at Walmart to enhance customer satisfaction and maintain accurate financial transactions. Collaborating effectively with teams at Fresh Market Inc. and Publix, I improved stock levels and store cleanliness, significantly boosting shopper safety and experience by helping customers find what they need. I excel in teamwork and critical thinking, significantly contributing to a well-stocked and efficient shopping environment. I demonstrate reliability by focusing on achieving positive outcomes and maintaining professionalism.
Overview
3
3
years of professional experience
Work History
Cashier Assistant
Walmart
1785 Cobb Pkwy S, Marietta GA 30060
10.2022 - Current
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Helped customers complete purchases, locate items, and join reward programs.
Stocker
Fresh Market Inc.
4405 Roswell Rd NE, Atlanta, GA 30342
06.2022 - 10.2022
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
Stocker
Publix
4480 S Cobb Dr SE Smyrna, GA 30080
05.2021 - 06.2022
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Greeted store customers and discussed needs.
- Managed timely and effective replacement of damaged or missing products.
- Performed inventory control, such as counting, and stocking merchandise.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Improved customer satisfaction by promptly locating items and providing product information.
- Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
Education
Campbell High School
Smyrna, GASkills
- Customer Service
- Problem-Solving
- Teamwork and Collaboration
- Patience and Empathy
- Basic Math
- Reliability and punctuality
- Cash Handling
- Flexible Schedule
- Critical Thinking
- Professional Appearance
- Honest and Dependable
- Customer Assistance
- Active Listening
Languages
Spanish
Native or Bilingual
Timeline
Cashier Assistant
Walmart
10.2022 - Current
Stocker
Fresh Market Inc.
06.2022 - 10.2022
Stocker
Publix
05.2021 - 06.2022
Campbell High School