MARIANA HERRERA
Pasadena
Summary
Excelled in implementing a digital timekeeping system, significantly improving accuracy. Skilled in multi-line telephone operation and data entry, consistently delivering results by optimizing processes and ensuring meticulous record-keeping. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
1
1
year of professional experience
Work History
Receptionist
SOUTH HOUSTON NISSAN AND CADILLAC
2023.11 - 2024.06
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered central telephone system and directed calls accordingly.
TIME KEEPER
BrandSafway
2023.01 - 2023.10
- Developed an effective communication system between employees and supervisors for prompt resolution of any scheduling conflicts or discrepancies.
- Trained staff on proper usage of timekeeping tools, promoting consistency across departments and teams.
- Implemented regular reviews of timekeeping processes to identify opportunities for further optimization and increased accuracy in reporting employee work hours.
- Improved time tracking accuracy by implementing a digital system for recording employee hours.
- Maintained up-to-date records of employee attendance, leave balances, and overtime accruals for accurate reporting purposes.
Education
GED -
Deer Park High School
Deer Park, TXSkills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Multi-line telephone operation
Timeline
Receptionist
SOUTH HOUSTON NISSAN AND CADILLAC
2023.11 - 2024.06
TIME KEEPER
BrandSafway
2023.01 - 2023.10
GED -
Deer Park High School
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