Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Mariana Medina

North Las Vegas,NV
Mariana Medina

Summary

Detail-oriented administrative assistant with experience in customer service, data entry and office management.

Overview

7
years of professional experience

Work History

Fairway Chevrolet Truck Mega Store

Personal Assistant
12.2023 - Current

Job overview

  • Maintained appropriate filing of personal and professional documentation.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Served as point of contact between clients and managerial staff.

Lunas Construction

Receptionist
03.2023 - 12.2023

Job overview

  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Chapman Chrysler Jeep

Assistant Internet Manager
09.2021 - 01.2023

Job overview

  • Collaborated with the sales team to develop effective online promotions and advertising initiatives, driving revenue growth.
  • Tracked competitor activity closely in order to adapt strategies as needed for continued success in a competitive landscape.
  • Regularly updated website content to ensure freshness and relevance, keeping visitors engaged and returning for more.
  • Boosted online sales by implementing targeted marketing strategies and optimizing website content.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.

Jim Marsh Chrysler Jeep

BDC Manager
09.2017 - 09.2021

Job overview

  • Generated promotional letters, postcards and emails to encourage customers to visit dealership.
  • Engaged with internet customers and scheduled appointments electronically for added customer convenience.
  • Helped team achieve goals to boost sales and build morale.
  • Optimized lead management processes to ensure timely follow-ups and increased conversion rates.
  • Secured repeat business from satisfied customers by consistently delivering exceptional experiences throughout the sales process.

Education

Eldorado High School
Las Vegas, NV

High School Diploma
06.2009

University Overview

Skills

  • Time Management
  • Multitasking and Organization
  • Customer Service
  • Strong Work Ethic
  • Attention to Detail
  • Microsoft Office proficiency
  • Fluent in Spanish

Timeline

Personal Assistant
Fairway Chevrolet Truck Mega Store
12.2023 - Current
Receptionist
Lunas Construction
03.2023 - 12.2023
Assistant Internet Manager
Chapman Chrysler Jeep
09.2021 - 01.2023
BDC Manager
Jim Marsh Chrysler Jeep
09.2017 - 09.2021
Eldorado High School
High School Diploma

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Mariana Medina