Detail-oriented administrative assistant with experience in customer service, data entry and office management.
Hi, I’m
Mariana Medina
North Las Vegas,NV
Summary
Overview
7
years of professional experience
Work History
Fairway Chevrolet Truck Mega StoreLas Vegas, NV
Personal Assistant
12.2023 - Current
Job overview
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Served as point of contact between clients and managerial staff.
Lunas ConstructionLas Vegas, NV
Receptionist
03.2023 - 12.2023
Job overview
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Chapman Chrysler Jeep Henderson, NV
Assistant Internet Manager
09.2021 - 01.2023
Job overview
- Collaborated with the sales team to develop effective online promotions and advertising initiatives, driving revenue growth.
- Tracked competitor activity closely in order to adapt strategies as needed for continued success in a competitive landscape.
- Regularly updated website content to ensure freshness and relevance, keeping visitors engaged and returning for more.
- Boosted online sales by implementing targeted marketing strategies and optimizing website content.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Jim Marsh Chrysler Jeep Las Vegas, NV
BDC Manager
09.2017 - 09.2021
Job overview
- Generated promotional letters, postcards and emails to encourage customers to visit dealership.
- Engaged with internet customers and scheduled appointments electronically for added customer convenience.
- Helped team achieve goals to boost sales and build morale.
- Optimized lead management processes to ensure timely follow-ups and increased conversion rates.
- Secured repeat business from satisfied customers by consistently delivering exceptional experiences throughout the sales process.
Education
Eldorado High SchoolLas Vegas, NV
High School Diploma
06.2009
University Overview
Skills
- Time Management
- Multitasking and Organization
- Customer Service
- Strong Work Ethic
- Attention to Detail
- Microsoft Office proficiency
- Fluent in Spanish
Timeline
Personal Assistant
Fairway Chevrolet Truck Mega Store
12.2023 - Current
Receptionist
Lunas Construction
03.2023 - 12.2023
Assistant Internet Manager
Chapman Chrysler Jeep
09.2021 - 01.2023
BDC Manager
Jim Marsh Chrysler Jeep
09.2017 - 09.2021
Eldorado High School
High School Diploma