Detail-oriented administrative assistant with experience in customer service, data entry and office management.
Hi, I’m
Mariana Medina
North Las Vegas,NV
Summary
Overview
7
years of professional experience
Work History
Fairway Chevrolet Truck Mega Store
Personal Assistant
12.2023 - Current
Job overview
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Served as point of contact between clients and managerial staff.
Lunas Construction
Receptionist
03.2023 - 12.2023
Job overview
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Chapman Chrysler Jeep
Assistant Internet Manager
09.2021 - 01.2023
Job overview
- Collaborated with the sales team to develop effective online promotions and advertising initiatives, driving revenue growth.
- Tracked competitor activity closely in order to adapt strategies as needed for continued success in a competitive landscape.
- Regularly updated website content to ensure freshness and relevance, keeping visitors engaged and returning for more.
- Boosted online sales by implementing targeted marketing strategies and optimizing website content.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Jim Marsh Chrysler Jeep
BDC Manager
09.2017 - 09.2021
Job overview
- Generated promotional letters, postcards and emails to encourage customers to visit dealership.
- Engaged with internet customers and scheduled appointments electronically for added customer convenience.
- Helped team achieve goals to boost sales and build morale.
- Optimized lead management processes to ensure timely follow-ups and increased conversion rates.
- Secured repeat business from satisfied customers by consistently delivering exceptional experiences throughout the sales process.
Education
Eldorado High SchoolLas Vegas, NV
High School Diploma
06.2009
University Overview
Skills
- Time Management
- Multitasking and Organization
- Customer Service
- Strong Work Ethic
- Attention to Detail
- Microsoft Office proficiency
- Fluent in Spanish
Timeline
Personal Assistant
Fairway Chevrolet Truck Mega Store
12.2023 - Current
Receptionist
Lunas Construction
03.2023 - 12.2023
Assistant Internet Manager
Chapman Chrysler Jeep
09.2021 - 01.2023
BDC Manager
Jim Marsh Chrysler Jeep
09.2017 - 09.2021
Eldorado High School
High School Diploma
Similar Profiles
Le Barron FinleyLe Barron Finley
Parts Puller/Shipping and Receiving Clerk at Fairway Chevrolet Truck Mega StoreParts Puller/Shipping and Receiving Clerk at Fairway Chevrolet Truck Mega Store
Michael Alexander ManticoffMichael Alexander Manticoff
Sales Associate at Fairway Chevrolet Truck Mega StoreSales Associate at Fairway Chevrolet Truck Mega Store
Alejandro CastanedaAlejandro Castaneda
Cars Salesman at Fairway Chevrolet Truck Mega StoreCars Salesman at Fairway Chevrolet Truck Mega Store
Hunter JonesHunter Jones
Warehouse Associate at AmazonWarehouse Associate at Amazon
Mykel SmithMykel Smith
Part-time Security Detail at COPS Security / IPS SecurityPart-time Security Detail at COPS Security / IPS Security