Mariana Orue
Glen Burnie,MD
Summary
Senior student at UMD looking to help develop a diverse community relations and focused on delivering exceptional support as well as collecting skills, abilities and knowledge I can use for future roles.
Overview
4
4
years of professional experience
Work History
Associate Member
MCDONALDS
04.2019 - 06.2019
- Prepared food orders in the kitchen
- Stock items in restaurant
Associate Member
DUNKIN DONUTS
07.2019 - 01.2021
- Prepared any kind drinks and food Greet customers in front and drive thru
- Worked at the cash register and closing duties
- Responded to customer calls and emails to answer questions about products and services.
- Managed customer relations through communication and helpful interactions.
Dasher
DoorDash
03.2021 - 05.2023
- Verified orders prior to completing deliveries to avoid customer complaints.
- Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
Associate Member
STARBUCKS, Barista
06.2021 - 01.2023
- Greet customers in front and drive thru
- Worked at the cash register and closing duties
- Managed customer relations through communication and helpful interactions.
- Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
Scribe
Scribeamerica
01.2023 - Current
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
- Accompanied physicians through day in fast-paced, stressful environments.
- Accepted dictated notes and produced professional documents with outlined information.
Education
Methodology Certification For EFL Teachers - English-as-a-Second-Language Education
ICPNA
03.2018
Associate of Arts - Biology
Anne Arundel Community College
Arnold, MD05.2021
Bachelor of Science - Biology
University of Maryland
College Park, MD12.2023
Skills
- Microsoft Word and Excel
- Advanced First Aid, CPR & AED
- Team work (collaboration, empathy and feedback acceptance)
- Positive Attitude (respect, cooperation and enthusiasm)
- Time management
- Problem-solving
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Portuguese
Elementary
Timeline
Scribe
Scribeamerica
01.2023 - Current
Associate Member
STARBUCKS, Barista
06.2021 - 01.2023
Dasher
DoorDash
03.2021 - 05.2023
Associate Member
DUNKIN DONUTS
07.2019 - 01.2021
Associate Member
MCDONALDS
04.2019 - 06.2019
Methodology Certification For EFL Teachers - English-as-a-Second-Language Education
ICPNA
Associate of Arts - Biology
Anne Arundel Community College
Bachelor of Science - Biology
University of Maryland