Mariana Peguero
Wesley Chapel,FL
Summary
Dynamic professional with a background in finance and customer service, including a role at Hyundai. Excelled in payment processing and issue resolution, enhancing customer satisfaction and operational efficiency.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
4
4
years of professional experience
Work History
Accounting Assistant
Hyundai
01.2023 - Current
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Corresponded with clients through email, telephone, or postal mail.
- Answered phone promptly and directed incoming calls to correct offices.
Takeout Associate
Bjs Restaurants Inc
03.2021 - 08.2023
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Analyzed customer data to identify trends and anticipate customer needs.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
Licensed Esthetician -
Aveda Institute
Brandon, FLHigh School Diploma -
Cypress Creek High School
Wesley Chapel, FL05-2023
Skills
- Data processing
- Finance
- Payment processing
- MS office
- Verbal and written communication
- Sales techniques
- Customer service orientation
- Task prioritization
- New hire training
- Organization
- Issue resolution
- Customer interaction
Timeline
Accounting Assistant
Hyundai
01.2023 - Current
Takeout Associate
Bjs Restaurants Inc
03.2021 - 08.2023
Licensed Esthetician -
Aveda Institute
High School Diploma -
Cypress Creek High School
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