Mariana Ramirez-Duarte
Coos Bay
Summary
Personable and adaptable, with customer-focused approach and positive attitude. Knowledge of medical terminology and appointment scheduling, coupled with strong communication and organizational skills. Dedicated to providing seamless patient experiences and improving service quality.
Overview
2
2
years of professional experience
Work History
Patient Service Representative
Waterfall Community Health Center
10.2025 - Current
- Assisted patients with appointment scheduling and insurance verification processes.
- Responded to patient inquiries, providing accurate information regarding services and procedures.
- Managed patient check-in and check-out processes, ensuring efficient workflow in reception area.
- Maintained electronic health records, ensuring data accuracy and confidentiality compliance.
Team member/Expeditor
Taco Bell
06.2023 - 01.2024
- Assisted in food preparation and assembly to ensure timely service.
- Maintained cleanliness and organization of workstations to promote efficiency.
- Operated cash register accurately, handling transactions with precision.
Education
High School -
Marshfield High School
Coos Bay06.2025
Skills
- Efficient appointment management
- Health insurance verification
- Handling patient inquiries
- Optimized check-in procedures
- Advanced Spanish communication
- Understanding physician directives
- Electronic health record management
- Confidential information management
- Financial transaction processing
Languages
Spanish
Native or Bilingual
Timeline
Patient Service Representative
Waterfall Community Health Center
10.2025 - Current
Team member/Expeditor
Taco Bell
06.2023 - 01.2024
High School -
Marshfield High School