Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mariana Salgado

Santa Ana,CA

Summary

Proven customer service expert from Bed Bath & Beyond, adept in maintaining composure under pressure and enhancing customer satisfaction. Demonstrates exceptional reliability and teamwork, significantly improving shopping environments. Skilled in inventory management and customer interaction, ensuring optimal service and efficiency.

Professional retail worker with proven track record in customer service and cash handling. Skilled in managing transactions, resolving customer inquiries, and maintaining positive store environment. Strong focus on teamwork and adaptability, ensuring smooth operations and customer satisfaction. Known for reliability, efficiency, and consistent approach to achieving goals.

Overview

5
5
years of professional experience

Work History

Customer Service Associate Cashier

Bed Bath & Beyond
09.2019 - 01.2021
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.

Shelf Stocker

Target Corps
09.2019 - 01.2021
  • Maintained a clean and organized store environment for optimal shopping experience.
  • Answered customer questions and provided detailed product information.
  • Helped customers locate desired items and transfer oversized items to vehicles.
  • Unloaded arriving product stock and moved to store display areas.

Floor Associate

Grocery Outlet Bargain Market
06.2018 - 08.2019
  • Assisted coworkers when needed to ensure all tasks were completed efficiently, fostering teamwork within the store environment.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Increased customer satisfaction by providing excellent product knowledge and timely assistance on the sales floor.
  • Managed time effectively during shifts, prioritizing tasks according to urgency for optimal productivity.

Sales Floor Associate Cashier

Dollar Tree
08.2015 - 06.2018
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted with inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
  • Maintained a clean and organized sales floor, contributing to an inviting shopping environment.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.

Education

Bachelor of Science - Kinesiology, Teaching Education

California State University, Fullerton
Fullerton, CA
05-2023

Associate of Science - Kinesiology

Santa Ana College
Santa Ana, CA
05-2019

Associate of Science - Mathematics And Science

Santa Ana College
Santa Ana, CA
05-2019

Associate of Arts - Liberal Arts - Humanities

Santa Ana College
Santa Ana, CA
05-2019

Skills

  • Customer service
  • Customer satisfaction
  • Reliability and punctuality
  • Patience and composure

Languages

Spanish
Professional Working
English
Professional Working

Timeline

Customer Service Associate Cashier

Bed Bath & Beyond
09.2019 - 01.2021

Shelf Stocker

Target Corps
09.2019 - 01.2021

Floor Associate

Grocery Outlet Bargain Market
06.2018 - 08.2019

Sales Floor Associate Cashier

Dollar Tree
08.2015 - 06.2018

Bachelor of Science - Kinesiology, Teaching Education

California State University, Fullerton

Associate of Science - Kinesiology

Santa Ana College

Associate of Science - Mathematics And Science

Santa Ana College

Associate of Arts - Liberal Arts - Humanities

Santa Ana College

Similar Profiles

CREATE PROFILE
Mariana Salgado