Mariana Sanches
Bratislava,Slovakia
Summary
Dedicated and organized compliance analyst with good communication skills and two years of experience supporting operational tasks through multitasking and cross-functional collaboration. The legal background provides experience in research, investigation, and dealing with delicate and confidential issues.
Overview
16
16
years of professional experience
Work History
Compliance Analyst
Swiss Re
07.2022 - Current
- Supporting operational activities within team's responsibility such as management and administration of designated Compliance platforms.
- Managing C1 tickets, supporting compliance requests from employees, and providing guidance and resolution in timely manner.
- Supporting preparation of annual attestation and respective monthly escalation process.
- Supporting compliance training content creation, revision and delivering.
- Managing compliance trainings and iCampus trainings monthly escalation process.
- Collaboration with FCS team in job rotation, handling AML alerts and related inquires;
Claims Examiner - Aviation LOB
Swiss Re CorSo
03.2020 - 06.2022
- Reviewing claims documents received and establishing claim files in legacy systems;
- Collaboration with Accounting teams aiming book corrections and ledger precision;
- Reviewing client inquiries regarding billing invoices and statements from clients and brokers;
- UAT testing of new Claims workbench;
- Cooperation with P2P Integration project & contact point for the team regarding related activities.
Accommodation Business Manager
Boutique Apartments Possonium
01.2018 - 01.2020
- Managed day-to-day operations of reservations and payments.
- Monitored online reviews closely, addressing concerns promptly and using feedback to improve operations further.
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Lawyer
Sanches Lopes & Sales Advogados Associados
01.2008 - 01.2015
- Conducted thorough legal research to support case preparation and strengthen arguments.
- Gathered evidence to formulate defense or initiate legal actions.
- Negotiated favorable settlements for clients by effectively conducting discovery, drafting motions, and participating in mediation sessions.
- Represented clients in court proceedings, hearings and arbitrations.
- Drafted clear and persuasive legal documents, including pleadings, briefs, motions, and contracts.
- Management of trainee program.
Education
Civil Procedural Law -
FUNDAÇÃO ESCOLA SUPERIOR DO MINISTÉRIO PÚBLICO
Mato Grosso, Brasil11.2009
Master of Laws - Law
FACULDADE DE DIREITO DE TANGARÁ DA SERRA
Mato Grosso, Brasil12.2006
Skills
- Verbal and written communication
- Adaptability
- Confidentiality & strong work ethic
- Cross function collaboration
Languages
Portuguese
Native or Bilingual
English
Full Professional
Spanish
Elementary
Timeline
Compliance Analyst
Swiss Re
07.2022 - Current
Claims Examiner - Aviation LOB
Swiss Re CorSo
03.2020 - 06.2022
Accommodation Business Manager
Boutique Apartments Possonium
01.2018 - 01.2020
Lawyer
Sanches Lopes & Sales Advogados Associados
01.2008 - 01.2015
Civil Procedural Law -
FUNDAÇÃO ESCOLA SUPERIOR DO MINISTÉRIO PÚBLICO
Master of Laws - Law
FACULDADE DE DIREITO DE TANGARÁ DA SERRA
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