Mariana Velazquez
Decatur,AL
Summary
Dynamic and results-driven professional with extensive experience at 7 Brew, excelling in staff training and development. Proven track record of enhancing service speed and fostering employee engagement. Adept at inventory management and compliance monitoring, bringing a high-energy leadership style to create a positive work environment.
Overview
2
2
years of professional experience
Work History
Senior Shift Lead
7 Brew
01.2026 - Current
- Oversaw daily operations, ensuring high-quality drink preparation and exceptional customer service.
- Mentored and trained new team members on company standards and efficient workflow practices.
- Promoted a positive work environment through transparent communication, active listening, and timely recognition of individual achievements.
- Increased revenue growth through the implementation of targeted sales strategies that capitalized on market trends and customer needs.
Shift Lead
7 Brew
04.2025 - Current
- Supervised daily operations, ensuring smooth workflow and adherence to company standards.
- Trained and mentored new team members on operational procedures and customer service best practices.
- Enforced company policies and regulations with employees.
- Addressed customer inquiries and resolved issues promptly, enhancing overall satisfaction rates.
Brewista
7 Brew
10.2024 - Current
- Prepared high-quality beverages according to company standards and customer preferences.
- Maintained cleanliness and organization of workstations to ensure efficient operation.
- Maintained a high and positive energy within the stand.
Shift Lead
Tropical Smoothie Cafe
03.2024 - 08.2024
- Supervised daily operations to ensure smooth workflow and high customer satisfaction.
- Trained and mentored new team members on product preparation and customer service standards.
- Managed inventory levels, ensuring availability of ingredients for menu items.
- Implemented safety protocols to maintain a clean and organized work environment.
Skills
- Staff training and development
- Compliance monitoring
- Employee engagement
- Positive attitude
- High-energy, upbeat leadership style!
Languages
Spanish
Native or Bilingual
Timeline
Senior Shift Lead
7 Brew
01.2026 - Current
Shift Lead
7 Brew
04.2025 - Current
Brewista
7 Brew
10.2024 - Current
Shift Lead
Tropical Smoothie Cafe
03.2024 - 08.2024