Mariana Zabarain
Provo,UT
Summary
Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Legal Assistant
Alvarado Tsosie Law
Grove, UT
01.2024 - Current
- Reviewed and prepared legal documents, such as contracts, pleadings, motions, briefs, memoranda of law and discovery requests.
- Proofread drafts of legal documents for accuracy in grammar and punctuation.
- Provided administrative support to attorneys by managing calendars; scheduling appointments; organizing files; preparing correspondence; filing court documents; and obtaining necessary signatures.
- Greeted clients upon arrival at office and provided assistance as needed.
- Conducted interviews with potential witnesses to obtain statements relevant to pending cases.
- Answered phones promptly while providing courteous customer service.
- Filed clients' legal documents in relevant courts for processing.
Assistant
Urbina Law Firm
El Paso, TX
08.2023 - 01.2024
- Scheduled meetings, appointments and travel arrangements for staff members.
- Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
- Processed incoming mail on a daily basis including sorting, distributing and responding when necessary.
Caregiver
Private Home
Provo, UT
01.2023 - 04.2023
- Administered prescribed medications on a timely basis following care plan instructions.
- Maintained clean and well-organized environment for client happiness and safety.
- Improved patient outlook and daily living through compassionate care.
Customer Service Representative
Hawx Pest Control
Provo, UT
08.2022 - 12.2022
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Answered inbound calls, chats and emails to facilitate customer service.
Sales Representative
Hawx Pest Control
Austin, TX
05.2022 - 08.2022
- Developed key customer relationships to increase sales.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Contacted new and existing customers to outline benefits of products.
- Presented products and services to prospective and existing customers to meet client needs.
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
Cashier
Malawis
Provo, UT
12.2021 - 05.2022
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
Education
High School Diploma -
South San Antonio High School
San Antonio, TX12.2019
Bachelor of Science - Political Science
Utah Valley University
Orem, UTSkills
- Bilingual
- Verbal and Written Communication
- Relationship Building
- Dependable and Responsible
- Consecutive Translation
- Oral and Written Communication
- Excel
- Sales Closing
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Portuguese
Limited
Timeline
Legal Assistant
Alvarado Tsosie Law
01.2024 - Current
Assistant
Urbina Law Firm
08.2023 - 01.2024
Caregiver
Private Home
01.2023 - 04.2023
Customer Service Representative
Hawx Pest Control
08.2022 - 12.2022
Sales Representative
Hawx Pest Control
05.2022 - 08.2022
Cashier
Malawis
12.2021 - 05.2022
High School Diploma -
South San Antonio High School
Bachelor of Science - Political Science
Utah Valley University
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