Karina Arizmendi
Las Vegas,,Nevada
Summary
Detail-oriented Processing Agent with a proven track record in ensuring accuracy and quality in file verification before finalization. Skilled at maintaining high standards by identifying and correcting discrepancies, supporting team members, and contributing to the development of new policies and procedures. Committed to minimizing errors, enhancing team performance, and upholding the integrity of clients' cases and information. Experienced in managing high volumes and addressing complex issues to maintain exceptional standards in a dynamic environment.
Overview
7
7
years of professional experience
Work History
Processing Agent
Tort Intake Professionals
01.2024 - Current
- Verify and correct client cases live, ensuring accuracy of personal information in legal files to meet legal criteria.
- Demonstrate strong attention to detail, spelling, and grammar while proofreading documents.
- Contribute to process improvement by suggesting ideas and inquiring about new procedures.
- Exhibit proven reliability and excellent communication skills.
Long-Term Substitute Teacher
Scoot Education
08.2022 - 01.2024
- Managed student behavioral issues to optimize classroom learning environment.
- Planned, prepared and/or delivered existing lessons to students in accordance with approved curriculum.
- Maintained accurate records of student attendance, grades, and behavior.
Restaurant Food Server
BJ's Restaurant & Brewery
01.2021 - 08.2022
- Accurately recorded and entered orders into the POS system while maintaining professionalism in all customer and team interactions.
- Promptly responded to customer requests and replenished supplies as needed.
Dispensary Delivery Driver, Fulfillment TM
The Source
04.2019 - 01.2021
- Safely delivered high-quality service by providing prompt, accurate, and courteous attention to customer needs.
- Assisted customers with product knowledge and selection for cannabis orders.
Lead Barista, Bartender
The Cosmopolitan Casino
08.2017 - 04.2019
- Developed strong working relationships with customers and staff to foster a collaborative work environment, resulting in increased productivity.
- Efficiently handled cash register transactions and maintained accurate records.
Education
AAS - Diagnostic Medical Sonography
College of Southern Nevada
Las Vegas, NV06.2026
AA - Psychology
College of Southern Nevada
Las Vegas, NV01.2022
Skills
- Attention to detail
- Solid written and verbal communicator
- Organizational abilities
- Collaborative Communication
- Bilingual: Spanish and English
- Poised under pressure
Timeline
Processing Agent
Tort Intake Professionals
01.2024 - Current
Long-Term Substitute Teacher
Scoot Education
08.2022 - 01.2024
Restaurant Food Server
BJ's Restaurant & Brewery
01.2021 - 08.2022
Dispensary Delivery Driver, Fulfillment TM
The Source
04.2019 - 01.2021
Lead Barista, Bartender
The Cosmopolitan Casino
08.2017 - 04.2019
AAS - Diagnostic Medical Sonography
College of Southern Nevada
AA - Psychology
College of Southern Nevada
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