MARIANE DE AUSEN
Las Vegas
Summary
Enthusiastic job seeker eager to contribute to team success through hard work, attention to detail and excellence in providing unmatched service.
Overview
16
16
years of professional experience
Work History
DMV Service Technician III
State Of Nevada Department Of Motor Vehicles
2022.02 - Current
- Ensure compliance with State and Federal motor vehicle laws and regulations in processing a wide variety of transactions such as driver licenses, identification cards, seasonal IDs, vehicle titles and registrations.
- After only a year, I already train newly hired technicians to help them achieve the necessary knowledge in successfully performing their duty with ease and confidence.
- Check back up documentations of newly hired technicians to make sure transactions are processed correctly.
- I was also one of the few who train AAA employees with basic transactions needed to open their registration services at their location.
- Before my 2nd year, I am already part of the Registration Services team. We process transactions such as titles, registrations, plate orders, and movement permits brought in by the licensed car dealers and registration service businesses. This is a fast paced arena as we are in a constricted time so extensive knowledge of the transactions, computer program and time management are helpful.
City Carrier Assistant
United States Post Office
2021.12 - 2022.02
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Engaged customers with pleasant demeanor and offered to help with mail-related issues.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Collected mail from letter boxes on specific route both on foot and by vehicle.
Front Office Agent
The Venetian Resort Hotel Casino
2021.09 - 2021.11
- Greeted guests at front desk and engaged in pleasant conversations while managing above-and beyond check-in process.
- Contacted housekeeping staff and maintenance department immediately to resolve guest room issues.
- Calculated billings and reviewed charges with guests at checkout.
- Confirmed relevant guest information and payment methods to prevent fraud.
Pit Clerk
The Venetian Resort Hotel Casino
2007.11 - 2020.08
- Responsible for accurate issuance, redemption and verification of markers for credit players to safeguard company assets.
- Data entry using AS-400 system.
- Maximized game protection by performing administrative duties for table games personnel to allow optimal attention on active games.
- Enrolled table games guests in membership Grazie club to enhance guest experience, collect information for future marketing events and promotions and assist in tracking transactions for compliance.
- Identified issues, analyzed information and provided solutions to problems with regards to table games paperworks and computer system.
Education
Bachelor of Science - Computer Science
Perpetual Help College of Manila
Philippines06.1999
Skills
- Proficient in MS Office applications such as Excel, Word, Outlook & Powerpoint
- Detail oriented
- Multitasking abilities
- Excellent customer service
- Dependable and adaptable
Languages
Tagalog
Native or Bilingual
Timeline
DMV Service Technician III
State Of Nevada Department Of Motor Vehicles
2022.02 - Current
City Carrier Assistant
United States Post Office
2021.12 - 2022.02
Front Office Agent
The Venetian Resort Hotel Casino
2021.09 - 2021.11
Pit Clerk
The Venetian Resort Hotel Casino
2007.11 - 2020.08
Bachelor of Science - Computer Science
Perpetual Help College of Manila
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