Dedicated to improving practices and updating policies for maximum program success and billing efficiency. Well-organized leader with strong critical thinking, planning and problem-solving abilities focused on boosting team productivity and elevating business profile. Familiar with coding, medical terminology, and account management.
Overview
9
9
years of professional experience
Work History
Revenue Cycle Supervisor
Integrated Oncology Network
San Diego, CA
06.2018 - Current
Monitored and evaluated existing processes to identify areas of improvement in the revenue cycle.
Trained new staff members on billing systems and authorization process.
Resolved customer complaints regarding billing issues in a timely manner.
Interacted with insurance companies to obtain authorization for medical services rendered by providers.
Conducted audits on a regular basis to ensure the team was working effectively.
Assisted with developing new plans for the authorization team to divide workflow evenly.
Helped physicians with peer-to-peer and appeal process.
Provided guidance to staff on coding, billing procedures, policies, and other technical issues.
Managed daily operations of the billing department, ensuring timely submission of claims and accurate data entry.
Evaluated revenue cycle processes and established actionable methods to increase productivity and efficiency.
Authorization Coordinator
California Cancer Associates for Research & Exe
La Jolla, CA
02.2016 - 06.2018
Reviewed and approved authorization requests according to established criteria.
Processed incoming authorization requests and updated customer accounts accordingly.
Identified discrepancies in authorization requests, reported them to management, and took corrective action as needed.
Analyzed data from various sources to ensure accuracy of authorizations.
Managed workflow processes for authorization requests, including routing documents and tracking progress.
Researched information as necessary to resolve customer inquiries or issues with authorizations.
Gathered data to formulate appropriate replies for information requests.
Education
Some College (No Degree) - Billing And Coding
Brightwood College - Sacramento
Sacramento, CA
Skills
Coding proficiency
Medical Billing
HIPAA knowledge
Billing management
Analytical skills
Collections Management
Leadership
Insurance Coordination
Languages
Spanish
Professional
English
Professional
Timeline
Revenue Cycle Supervisor
Integrated Oncology Network
06.2018 - Current
Authorization Coordinator
California Cancer Associates for Research & Exe
02.2016 - 06.2018
Some College (No Degree) - Billing And Coding
Brightwood College - Sacramento
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