Toni Weber
Milwaukee
Summary
Results-driven Revenue Cycle Supervisor with a proven track record in billing processes and revenue cycle management. Expertise in team leadership and staff training to enhance operational efficiency. Dynamic Revenue Cycle Supervisor with over 10 years of experience in optimizing billing processes and enhancing team performance. Known for effective communication and problem-solving skills, driving improvements in revenue cycle operations and collaboration across departments.
Overview
18
18
years of professional experience
Work History
Revenue Cycle Supervisor
Bell Ambulance
Pewaukee
11.2015 - Current
- Supervised daily revenue cycle operations for a leading ambulance service provider.
- Coordinated billing processes to ensure timely claim submissions and payments.
- Facilitated communication between departments to enhance overall service delivery efficiency.
- Reviewed accounts receivable aging report to ensure accuracy of payments received.
- Trained new staff members on billing systems and software applications.
- Developed and implemented best practices for revenue cycle processes.
- Team leadership
- Collaborated with physicians, administrators, coders, billers, collectors and other stakeholders in regards to revenue cycle management activities.
- Resolved customer complaints regarding billing issues in a timely manner.
- Participated in periodic meetings with internal departments such as IT, finance, accounting, to discuss current projects related to the revenue cycle.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Discussed job performance problems with employees, identifying causes and issues to find solutions.
- Participated in subordinates' tasks to facilitate productivity or help overcome difficulties.
- Recruited, interviewed and selected employees to fill vacant roles.
- Developed work schedules according to budgets and workloads, covering priority tasks.
- Interpreted and explained work procedures and policies to brief staff.
- Guided employees in handling difficult or complex problems.
- Coordinated with other supervisors, combining group efforts to achieve goals.
Assistant Manager
Deerview Meadows
Hartford
05.2008 - 09.2014
- Assisted in managing daily operations and staff scheduling at Deerview Meadows.
- Supported team in implementing care plans for residents' needs and preferences.
- Facilitated communication between staff, residents, and families regarding care services.
- Conducted regular assessments to ensure quality of life for all residents.
- Organized activities and events to enhance resident engagement and community involvement.
- Monitored compliance with health and safety regulations in resident care areas.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Monitored employee attendance records, timekeeping, and payroll information.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Developed a system for tracking inventory and ordering supplies as needed.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Recruited and trained new employees to meet job requirements.
Education
Some College (No Degree) - Biology
Concordia University
Mequon, WISkills
- Billing processes
- Accounts receivable
- Revenue cycle management
- Compliance regulations
- Medical coding
- Team leadership
- Staff training
- Performance evaluation
- Problem solving
- Conflict resolution
- Time management
- Effective communication
- Billing management
- Cross-department collaboration
- Medical billing
- Coding proficiency
- Patient account management
- Insurance coordination
- HIPAA
Timeline
Revenue Cycle Supervisor
Bell Ambulance
11.2015 - Current
Assistant Manager
Deerview Meadows
05.2008 - 09.2014
Some College (No Degree) - Biology
Concordia University