Marianela Urdininea
Oakton,VA
Summary
Dependable banking professional who excels at processing high volumes of error-free transactions and meeting scorecard goals.
Organized and detail-oriented Relationship Banker with 15 years of customer service/loan officer and cash handling experience.
Support all daily operations of the branch, including timely and efficient completion of client transactions while maintaining accurate records
Dedicated Banker well-versed in setting up new customer accounts, following security protocols and assisting with audits.
Ready to bring 15 years' experience in related roles to a dynamic position at Wells Fargo.
Talented Bank Executive successful at developing new business, improving profitability and building successful teams.
Overview
22
22
years of professional experience
Work History
Senior Relationship Banker IV
TRUIST
Vienna , VA
10.2006 - Current
- Develop, highly empathetic client relationships and earn reputation for exceeding sales goals.
- Support team sales process by acting upon or referring identified client needs to other lines of business, including but not limited to, mortgage, investment, private banking, insurance, small business, merchant services and other areas.
- Responsible for origination of loans.
- Perform teller transaction such as accepting deposits and loan payments, verifying cash and endorsements, cashing checks within limits and obtaining further authorization when necessary, as well as funding loans.
- Adhere to internal controls, operational procedures and risk management policies.
- Continue to grow in role and support team sales efforts by attending weekly sales, service, and product knowledge meetings.
- Advised customers on bank products, services and financial planning options.
- Completed thorough and accurate documentation for money movements, deposits or withdrawals.
- Adhered to bank and legal guidelines for reporting, loan approvals, and money handling.
- Completed loan servicing procedures to assess compliance with bank and regulatory terms and conditions.
- Attended local gatherings and networking events as bank representative to establish community relations and generate potential customer leads
- Reduced bank losses by setting successful risk management policies.
- Managed customer referrals to help financial services team members capitalize on sales changes.
- Loaded consumer loan applications into Sprint program.
Bank Assistant Manager
SunTrust
Arlington, VA
11.2003 - 03.2006
- Directed daily operations for retail bank, including branch sales, business development, customer service, and credit analysis.
- Analyzed financial statements and pertinent information to determine credit worthiness of prospective customer.
- Counseled corporate clients and high net-worth individuals with regard to their borrowing needs.
- Processed employee payroll Coached tellers and customer service representative.
Education
Certificate in Architecture Design - Architecture Design
Northern Virginia Community College, BB&T University
Annandale, VASkills
- Loan Officer
- Loss prevention
- Money handling
- Creative thinking
- Customer service-oriented
- MS Office proficient
- Qualified in commercial servicing
- Strong sense of banking ethics
- Debt and credit management
- Bilingual in Spanish
- Safe and vault operation
- International funds transfer process expertise
- Teller background
Languages
Fluent in Spanish
Licenses and Certifications
Notary Public ,State of Virginia
Licensed by the NMLS system State of VA
Timeline
Senior Relationship Banker IV
TRUIST
10.2006 - Current
Bank Assistant Manager
SunTrust
11.2003 - 03.2006
Certificate in Architecture Design - Architecture Design
Northern Virginia Community College, BB&T University