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I am an ambitious Operations Manager who is a well organized leader with over 19 years of experience in the football industry, applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. I am motivated and focused so I can inspire in developing my team to the company brand and values held. I maintain a high standard of my own work by being proactive, hardworking and focused individual. I bring solid understanding of industry trends, improve processes, have excellent communication skills, talent for spotting areas in need of improvement and implement changes with strategic approach. Forward-thinking leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. I have a can do attitude to both routine and adhoc workloads and provide flexibility to business needs.

Dynamic leader with extensive experience at Oak View Group, excelling in operations management and team building. Proven track record in enhancing project efficiency and employee engagement, while implementing strategic planning and financial reporting practices. Committed to fostering a culture of continuous improvement and mentoring high-performing teams for optimal results.

Dynamic professional with a proven track record in event management and team leadership at the University of South Carolina Athletics. Skilled in problem-solving and budgeting, I successfully enhanced operational efficiency and customer satisfaction while managing large-scale events. Recognized for my ability to adapt and deliver results under pressure.

Dynamic Business Administration graduate with a proven history in education, bilingual proficiency in Spanish and English, and diverse experience. Accomplished Operations Supervisor adept at tackling routine and complex business challenges with a resourceful and creative approach. Forward-thinking team leader, skilled in efficiently managing departments to achieve goals and optimizing employee performance. Proactive and diligent professional dedicated to continuous operational improvement. My proficiency in effective bilingual communication, collaboration with cross-functional teams, and unwavering commitment to customer service excellence highlight my ability to excel in dynamic and multicultural environments. Armed with a global perspective and a track record of successful program supervision, I bring a unique skill set to contribute to organizational success and drive positive outcomes.

Mariangel Cruz

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Ticketing operations manager

Upholdstery worker

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Bachelor of Science - Mechanical Engineering

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Ticketing operations manager

Upholdstery worker

Bachelor of Science - Mechanical Engineering

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