Mariangel Rios

• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
• Bussed and reset tables to keep dining room and work areas clean.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
• Explained menu items and suggested appropriate options for food allergy concerns.

• Delivered exceptional customer service in fast-paced environment, enhancing guest satisfaction.
• Managed multi-table service efficiently, ensuring timely food and beverage delivery.
• Assisted in training new staff on menu items and operational procedures.
• Collaborated with kitchen staff to accommodate special dietary requests and preferences.
• Worked with POS system to place orders, manage bills, and handle complimentary items.

Assisted guests with seating arrangements at assigned tables. Handled phone inquiries and made guest reservations. Managed mobile orders and DoorDash deliveries. Fostered a welcoming and comfortable atmosphere for all guests.