Summary
Overview
Work History
Education
Skills
Languages
Timeline
Mariangelica Sarache

Mariangelica Sarache

Orlando,Florida

Summary

Proven leader in customer-focused environments, adept at staff training and multitasking. At Omni Airport Parking, enhanced guest loyalty and reduced key incidents, showcasing problem-solving and team leadership. Excelled in sales at Infinitum Solar, driving revenue growth through innovative strategies. Skilled in policy enforcement and fostering team collaboration, I bring a track record of elevating customer and team experiences.

Overview

3
3
years of professional experience

Work History

Valet Parking Supervisor

Omni Airport Parking
10.2024 - Current
  • Developed strong relationships with repeat customers through attentive service and personalized interactions, fostering loyalty to the establishment.
  • Coordinated with security personnel to mitigate potential risks and ensure a safe environment for guests, employees, and their vehicles.
  • Implemented new procedures for handling lost or damaged keys, reducing instances of such occurrences significantly over time.
  • Upheld exceptional standards of cleanliness throughout valet areas, contributing to a positive impression on guests.

Agent Representative

Infinitum Solar
04.2024 - 09.2024
  • Collaborated with team members to consistently meet or exceed monthly sales targets.
  • Conducted thorough research to remain updated on industry trends, ensuring top-notch service for clients.
  • Maintained meticulous records of all client interactions and transactions for future reference and analysis.
  • Worked closely with management to identify potential areas for growth within existing client base.
  • Served as a reliable point-of-contact for clients seeking guidance or assistance throughout their buying journey.
  • Assisted in the creation of marketing materials geared towards attracting new customers in targeted demographics.
  • Provided exceptional support to clients during the onboarding process, fostering strong relationships.
  • Assisted in the development of new sales strategies, resulting in increased revenue for the company.
  • Participated in ongoing training programs to continuously improve skills and stay current on industry developments.

Server

Capitán Burguer
01.2022 - 03.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Education

Mariangelica, Venezuela
06.2022

Skills

  • Staff training and development
  • Incident reporting
  • Task delegation
  • Policy enforcement
  • Customer service
  • Problem-solving
  • Friendly and outgoing
  • Multitasking and organization
  • Team collaboration
  • Reliability
  • Team leadership

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Valet Parking Supervisor - Omni Airport Parking
10.2024 - Current
Agent Representative - Infinitum Solar
04.2024 - 09.2024
Server - Capitán Burguer
01.2022 - 03.2024
Mariangelica - ,
Mariangelica Sarache