Mariann Wilkins
Halsey,OR
Summary
Detail-oriented professional with a strong background in customer relations and administrative support. Skilled in data entry and documentation, consistently contributing to seamless service processes and positive client interactions.
Overview
25
25
years of professional experience
Work History
Customer Service Representative
The Franklin Press
Corvallis, OR
06.2022 - Current
- Field communications via email and telephone
- Collaborated with team members to enhance service delivery processes
- Write up work orders, retrieve past job to reference
- Learned product knowledge to provide informed assistance to customers.
- Maintained positive relationships with customers through effective communication.
- Maintained detailed records of customer interactions, contributing to comprehensive database for future reference.
Live-In Elderly Caregiver
Parents
Kamiah, ID
11.2012 - 11.2021
- Provided compassionate personal care, including bathing, grooming, and mobility assistance.
- Provided meal preparation, ensuring nutritional needs were met for optimal health.
- Reduced hospital readmissions through diligent observation, medication management, and timely communication with healthcare professionals.
- Managed household tasks efficiently including cooking, cleaning, laundry, grocery shopping, and running errands to maintain a comfortable living environment for clients.
- Maintained detailed records of client progress and changes in condition for accurate documentation and efficient information sharing among caregivers and medical staff.
- Navigated complex medical appointments as an advocate for the client ensuring clear communication between all parties involved in their care network.
Title Clerk
John & Phil's Toyota
Corvallis, OR
04.2001 - 05.2012
- Processed vehicle titles and registrations efficiently, ensuring compliance with state regulations.
- Managed title documentation for new and used vehicles, maintaining accurate records.
- Assisted customers with title inquiries, providing clear guidance and resolving issues promptly.
- Coordinated with sales and finance departments to streamline title transfer processes.
Education
High School Diploma -
Kamiah High School
Kamiah, IDHigh School Diploma -
Boise State University
Boise, IDSkills
- Customer relations
- Problem resolution
- Data entry
- Critical thinking
- Documentation
- Administrative support
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Customer Service Representative
The Franklin Press
06.2022 - Current
Live-In Elderly Caregiver
Parents
11.2012 - 11.2021
Title Clerk
John & Phil's Toyota
04.2001 - 05.2012
High School Diploma -
Kamiah High School
High School Diploma -
Boise State University