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Marianna Alevrogiannis
Cooksville,MD
Summary
Developed key client management skills and strategic thinking in a fast-paced environment. Skilled in driving customer satisfaction and managing client relationships effectively. Seeking to transition into a new field, bringing focus on impactful communication and client satisfaction.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Account Services Manager (Temporary)
Academy Financial, Inc
Lutherville, MD
01.2026 - 08.2026
- Cultivated relationships with key accounts, resulting in increased customer satisfaction and retention.
- Coordinated client meetings to enhance communication among clients, advisors, attorneys, and insurance carriers.
- Processed account inquiries, resolving issues efficiently to maintain service standards.
- Facilitated updates between clients and internal teams to ensure seamless project communication and alignment.
- Oversaw insurance application and illustration processes, delivering tailored proposals that meet client needs.
- Guided clients through account administration and opened investment accounts, ensuring timely fulfillment of requests.
- Executed outreach initiatives to connect with potential clients and present company offerings. to potential customers via cold calls and emails to promote company offerings.
Sales Development Representative
Victory Home Remodeling
Hanover, MD
07.2025 - 01.2026
- Generated new business opportunities through daily door-to-door sales with homeowners, building relationships and identifying customer needs.
- Scheduled appointments for sales representatives, increasing potential sales opportunities with prospective clients.
- Mentored new sales development representatives through training, testing sales scripts, and coaching as team lead, strengthening overall team capabilities.
- Facilitated coaching meetings and role-play exercises, enhancing sales performance and communication skills among team members.
Leasing Agent
The Preiss Company | The Collective at Auburn
Auburn, AL
11.2024 - 05.2025
- Managed high-volume leasing transactions to support seamless tenant onboarding, facilitating a smooth transition for new residents.
- Ensured compliance with leasing policies through accurate application processing and document verification, supporting operational integrity.
- Ensured compliance with leasing policies by processing applications and verifying documents, contributing to operational integrity.
- Utilized CRM software to track leads and conduct timely follow-ups, enhancing engagement with interested parties.
- Provided exemplary service to strengthen resident relationships, fostering community satisfaction.
- Resolved inquiries using active listening and open-ended questioning techniques.
Intern
WD Advanced Materials
Beltsville, MD
05.2024 - 12.2024
- Executed social media campaigns to enhance visibility and drive sales of lab-grown diamonds.
- Implemented digital marketing techniques such as search engine optimization to increase web traffic.
- Assisted with event planning, support and execution of virtual and in-person engagements.
- Managed transaction tracking and accounting processes to ensure financial accuracy and facilitate communication between manufacturers and customers.
- Managed accounts receivable and payable, reconciled bank statements, and prepared financial reports.
- Assisted in budget preparation and monitored departmental expenses to maintain financial oversight.
- Oversaw inventory processes, including data entry and stock counting, to maintain organized and accurate stock records.
- Maintained accurate inventory records to support organizational efficiency. using software to track material usage effectively.
Education
Bachelor of Science - Business Administration
Auburn University, Harbert College of Business
Auburn, AL05-2025
Skills
- Account management
- Client management
- Insurance management
- Proposal development
- Client needs analysis
- CRM utilization
- Sales strategy
- Team leadership
Certification
Notary Public Commission, Ethical Leadership Certification
Interests
WEBSITES, PORTFOLIOS, PROFILES
www.linkedin.com/in/marianna-alevro
Timeline
Account Services Manager (Temporary)
Academy Financial, Inc
01.2026 - 08.2026
Sales Development Representative
Victory Home Remodeling
07.2025 - 01.2026
Leasing Agent
The Preiss Company | The Collective at Auburn
11.2024 - 05.2025
Intern
WD Advanced Materials
05.2024 - 12.2024
Bachelor of Science - Business Administration
Auburn University, Harbert College of Business