Marianna Brumfield
Prairieville,LA
Summary
Dedicated front desk receptionist skilled in customer service, time management, and attention to detail. Proven ability to enhance client experiences and streamline operations in a fast-paced environment. Ensured everything was very organized and done in a timely manner in the back and assigned different tasks to my coworkers.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist, Lead, and Counselor
Camp Bow Wow
Prairieville, LA
11.2023 - Current
- Greeted and assisted clients, ensuring a welcoming atmosphere.
- Managed multi-line phone system, directing calls efficiently to appropriate staff.
- Coordinated scheduling for pet services, optimizing client bookings and staff assignments.
- Maintained accurate records of client information and service history in database.
- Ensured all the dogs vaccinations were up to date and they met the requirements.
- Ensure good communication with all clients.
- Ensured the environment is clean and organized.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Provided advice and helped train staff members.
Education
Associate of Science -
River Parishes Community College
Gonzales, LAAssociate of Science - Veterinary Science
Baton Rouge Community College
Baton Rouge, LA05-2028
High School Diploma -
Dutchtown
Geismar, LA05-2024
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Organized
- Punctual
- Problem-solving skills
- Team collaboration
Timeline
Front Desk Receptionist, Lead, and Counselor
Camp Bow Wow
11.2023 - Current
Associate of Science -
River Parishes Community College
Associate of Science - Veterinary Science
Baton Rouge Community College
High School Diploma -
Dutchtown